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  1. #11
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    I've spent a couple of days agonising over what to do, feeling guilty at the prospect of potentially jeopardizing this guy's employment by giving his boss honest feedback. By yesterday I had decided to just draw a line under it, swallow the $ and get someone else in. But then he sent me his invoice. He charged me for three additional hours which he wasn't even here for, let alone doing any "gardening". He's having an absolute laugh. I'm giving feedback alright.
    Last edited by Kalina; 26-11-2020 at 11:02.

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    bluemarlin (27-11-2020)

  3. #12
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    Not sure if you thought about it from this angle, maybe the person that came is new/casual/ still on probation etc and that’s why the boss followed up to see how the job went?

    Maybe he’s had complaints about this person in the past 🤷🏼‍♀️

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    babyno1onboard (26-11-2020)

  5. #13
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    I would give feedback.

    We have a gardener (and pool man), he comes once a month. We don't need to give him any guidance unless it is something specific and out of the ordinary, or over an above what he usually does e.g. tip run, kids have planted some seeds here please don't 'weed' them.

    We have had some shockers though, usually we pay and then don't get them back but this guy we have had for a couple of years now.

    Good luck!

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    Kalina (26-11-2020)

  7. #14
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    Quote Originally Posted by Loh4 View Post
    Not sure if you thought about it from this angle, maybe the person that came is new/casual/ still on probation etc and that’s why the boss followed up to see how the job went?

    Maybe he’s had complaints about this person in the past 🤷🏼‍♀️
    He's certainly not an experienced gardener that's for sure. I've given feedback, and boy am I glad I did. His boss forwarded me a text the guy wrote, where he said that the quote he gave me wasn't for the work I'm saying it was for, but that it was just for a little tidy up of the driveway, and that I'm lying about what I had asked for. Pity for him that I sought the quote and specified what it was for by email, and that he replied by email too. I haven't told his boss this yet, I'm still torn about what the right thing to do is. He can't go around ripping people off like this, but at the same time I really struggle with the concept of potentially costing someone their job.

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    bluemarlin (27-11-2020)

  9. #15
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    Quote Originally Posted by Kalina View Post
    He's certainly not an experienced gardener that's for sure. I've given feedback, and boy am I glad I did. His boss forwarded me a text the guy wrote, where he said that the quote he gave me wasn't for the work I'm saying it was for, but that it was just for a little tidy up of the driveway, and that I'm lying about what I had asked for. Pity for him that I sought the quote and specified what it was for by email, and that he replied by email too. I haven't told his boss this yet, I'm still torn about what the right thing to do is. He can't go around ripping people off like this, but at the same time I really struggle with the concept of potentially costing someone their job.
    It sounds like the guy is a **** and his boss needs and wants the evidence to get rid of him. I’d def forward the email.

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  11. #16
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    Quote Originally Posted by babyno1onboard View Post
    It sounds like the guy is a **** and his boss needs and wants the evidence to get rid of him. I’d def forward the email.
    I agree. Blatantly lying is not the way for this guy to keep his job. If he loses his job, it’s on him, not you.

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    Kalina (26-11-2020)

  13. #17
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    Quote Originally Posted by Kalina View Post
    He's certainly not an experienced gardener that's for sure. I've given feedback, and boy am I glad I did. His boss forwarded me a text the guy wrote, where he said that the quote he gave me wasn't for the work I'm saying it was for, but that it was just for a little tidy up of the driveway, and that I'm lying about what I had asked for. Pity for him that I sought the quote and specified what it was for by email, and that he replied by email too. I haven't told his boss this yet, I'm still torn about what the right thing to do is. He can't go around ripping people off like this, but at the same time I really struggle with the concept of potentially costing someone their job.
    i certainly wouldn’t be going out of my way to risk someone’s job. but if they’ve lied and behaved dishonestly then they deserve to be brought to account. i would email the boss.

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  15. #18
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    Ah what?? If he gave a quote and it was agreed upon and he didnt do the job properly. He should come back and do it properly free of charge, not give an additional price.

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  17. #19
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    Quote Originally Posted by Kalina View Post
    He's certainly not an experienced gardener that's for sure. I've given feedback, and boy am I glad I did. His boss forwarded me a text the guy wrote, where he said that the quote he gave me wasn't for the work I'm saying it was for, but that it was just for a little tidy up of the driveway, and that I'm lying about what I had asked for. Pity for him that I sought the quote and specified what it was for by email, and that he replied by email too. I haven't told his boss this yet, I'm still torn about what the right thing to do is. He can't go around ripping people off like this, but at the same time I really struggle with the concept of potentially costing someone their job.
    You aren't the one costing him his job, he is. You can't control what happens between him and his boss - that's not on you. Just be honest about what has transpired on your end.

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  19. #20
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    Hopefully the boss will see what has transpired and come out to rectify the job for free/reduced amount and do it to the correct standard it should have originally been done too.

    I wouldn’t worry too much about what happens between the boss/employer, they are a company providing a service and they haven’t fulfilled this service. I would find this no different to going to a cafe for lunch and paying for two meals but only receiving one and I’m sure most of us would raise this without a second thought.

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