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  1. #21
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    My old local woolies were great and would always open a register for me as soon as they saw ds was not going to wait in a long line for ss or they would scan everything.

    I use them for small items but a big shop I wont

  2. #22
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    I use self service when I have a small enough amount I couldn't do a big load, I have accidentally gone through and left the shop realising I didn't put something through (can't remember what it was now but it was something small) and I turned around went back in and explained to the person they have there helping (I think she thought I was nuts) and put it through

  3. #23
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    Quote Originally Posted by rosey82 View Post
    For those of you who avoid the SS checkouts, how do you do it? Just wait for a serviced lane? The queues are usually so long my kids would lose their minds! It's just easier to do SS!

    Yep, I'll wait. I have no children (yet) so I'll wait til the cows come home if need be. And I flatly refuse 'just pop through here and I'll help you' requests too.

    Actually, the day that McD's brought in those self-serve computer gizmos I was confronted by an eager 15 year old urging me to 'step over here' and place my order. When I refused she and a friend decided to argue the point and I had to ask to see the manager. I had just come off the back of a 4 hour drive, was busting for the loo, and all I wanted was someone to take my order for a drink. When the Manager came, I told him that if McD's new policy was to stop service to their customers they would lose me as a customer. Geez I was furious!!!

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    rosey82  (10-02-2017)

  5. #24
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    Default Self serve checkout

    Self service frightens me. I'm scared of scanning incorrectly and making a genuine error and then being charged for shoplifting.

    Quote Originally Posted by BabyG4 View Post
    If anything, I've double charged myself on things when no ones around and I can't be bothered waiting for an attendant to fix it.
    This. I'd be surprised if we were the only ones. I often make mistakes -double scanning- or a discount sticker hasn't worked. 9/10 I don't bother getting it fixed- I usually am using self service as I'm in a hurry. So in fact the supermarket, in my case- is coming ahead.

    I bet that happens quite a lot....
    Last edited by Little Miss Sunshine; 10-02-2017 at 13:39.

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  7. #25
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    I use self serve checkouts when it's really busy and I don't want to line up. I have put a whole shop through self serve. A 12 item limit would annoy me
    If I have a trolley or the pram I try and get the one in the corner so I can be out of the way.
    Have never intentionally not scanned something or put it through as a different item. Theft is theft is theft!

  8. #26
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    Quote Originally Posted by rosey82 View Post
    For those of you who avoid the SS checkouts, how do you do it? Just wait for a serviced lane? The queues are usually so long my kids would lose their minds! It's just easier to do SS!
    I join the long line then loudly say "WHY DON'T YOU OPEN MORE CHECKOUTS". Usually gets results. But I rarely have to do that, at my normal Coles the second a queue starts to get long the quickly open a register and clear it. I think I'm very lucky with my supermarket.

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  10. #27
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    No I've never stolen from self serve checkouts. I find the changes a bit annoying actually. I'm one of those people who would take half a trolley load through self serve.

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    Stealing is stealing, so no, I wouldnt steal from a self serve, or purposely scan an item incorrectly, just like I wouldnt stash an item in my handbag and sneak out with it. I shop online so havent had to do a big shop at a supermarket in years now. I just pop in for fruit, veg, milk, bread, etc. I would use a serviced checkout if they ever opened more than 1 or 2, but there are always huge lines so I often end up at self serve. They cant have it both ways - if they want to make self serve 12 items or less, they need to open more serviced checkouts for the customers. In the past,if I have had a big trolley & there has only been 1 serviced checkout open, and my hands are too full with babies/ toddlers, I've approached someone (usually the self serve attendant 😁) and asked if they can please open a checkout for me as I wont be able to do self serve. I usually just ask nicely and they (usually!) are happy to comply. Sometimes I wonder if management has instructed them to open more checkouts only when requested by customers? I dont know, but I used to work in a supermarket and so I am always super nice to the staff - I know how much they cop angry customers.

    ** I once accidentally stole something from a large chain store. My toddler was sitting in the pram holding it and I paid for the other items but forgot she was still holding one item. I didn't realise until we got home... It was very hot, I was heavily pregnant, it was only a few dollars.... I'm sorry to say I didnt return to the store to pay 😭😭 I still feel a bit guilty about that.

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    Nope, never stolen.
    I will also travel back to pay for something accidentally not paid for. It might be two weeks later when I finally get back but I just can't keep it.

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    Default Self serve checkout

    I am guilty of double charging myself...a lot!! I'd make a terrible check-out chick lol!

    I once saw a lady scan cavendish bananas as lady fingers and thought that was cheeky, but I could never do anything like that intentionally.

    Our Woolies has a 'fill-a-bag' of produce for $3 and I used to always get the staff to scan that one in, until they showed me the code oneday. So after many months of scanning the fill-a-bag myself, I went to scan the code in and it wasn't there. The staff told me too many people were abusing it by scanning non-produce things for $3, so they took that function away. Terrible that people could abuse it, and now it's gone thanks to dishonest thieves.


 

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