Would love some advice on how long you should have to wait to hear back from your fertility nurse ?
I have changed to a new clinic and my nurse seems to take anywhere from 4 - 5 hours to return my call but previously my other clinic would return my call within the hour.
I don't want to make a big deal of it if its standard practice? But it’s frustrating when you’re waiting for a answer and I need to sit next to my phone at work because I know if I miss the call I will be waiting forever again to hear back.
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01-07-2016 09:50 #1Member
- Join Date
- Jul 2015
01-07-2016 10:11 #2
At my new clinic there is a nurse availabe to speak to throughout the day when I ring I might be put on hold for 20 minutes plus but will be transferred directly to a nurse. The difference here is its not an allocated to me as such its who ever is on the phones on that day.
Maybe see if they have a system you are unaware of at your clinic can the reception staff help you?
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