In many stores, you are entitled to the item at the price it was displayed for. Even if was the wrong price tag.
I think the store realised this, why else would they not have been completely upfront with the OP when they realised their error?
So the OP thought she was getting a great bargain, when in reality paid average price for an average item.
ETA- OP, if you viewed the sterling bracelet with the cheap price tag attached, (I *think*) you are entitled to pay that advertised price. Instead they sneakily swapped it without telling you to avoid selling that item cheaply?
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01-06-2016 19:09 #31
Last edited by ~Marigold~; 01-06-2016 at 19:13.
01-06-2016 19:11 #32
01-06-2016 19:17 #33Senior Member
- Join Date
- Mar 2015
I am curious though so may see if I can find something.
So OP did you view a different price on the bracelet on the day you tried on vs the day you went back?
There is a section that kinda is relevant and it seems like they are not required to sell an item at a lower amount if the price is correct at POS. So if it were cheaper at viewing - and they noticed an error and amended before selling then they are allowed. As far as I understand. I am not a lawyer so it may be interpreted differently. Feel free to correct me if I am wrong.
Last edited by twinklify; 01-06-2016 at 19:22.
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01-06-2016 19:21 #34
01-06-2016 19:24 #35
01-06-2016 19:29 #36
Years ago I bought prepaid movie vouchers from Hoyts. There was a massive sign up saying they were x and I was charged y. They said the sign was wrong and the deal had ended. I complained to consumer affairs and I was told the store had no obligation to honour the prominently displayed price if it was incorrect.
Woolies and Coles used to have a scanning guarantee whereby if the item scanned at a different price to the shelf price you could the item free. An incorrect price tag is not the same and the shop are within their rights to fix an error.
01-06-2016 19:31 #37
As for wanting more than the refund she received, I agree, there's probably nothing more she's entitled to than her money back.
I'd definitely not go back, ever. Making a mistake is one thing, being dishonest is another. They knew she looked at the more expensive one as it was put on hold.
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01-06-2016 19:34 #38-
- Join Date
- Apr 2012
Best case scenario the shop *accidentally* sold the OP a crap bracelet for the same price they *mistakenly* advertised the fancy bracelet for. Thats still pretty crap regardless of whether the OP legally got what she paid for.
I can totally get why the OP was ****ed. The shop are the swindlers in my book.
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01-06-2016 19:36 #39
01-06-2016 19:37 #40
There was a recent story of a US chain jewellery store swapping diamonds. Kay Jewellers.
Total $hit. I hope you get your money back or the bracelet you wanted.
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