Ok I just read the OP again. So you told her you would be back for the earrings and to *maybe* the bracelet. And then I assume because your kids were mucking around you were longer than the stated 10 minutes? She had every right to put the bracelet back on display!
I assume then at some point she has realised that the prices were wrong and swapped them. Which she also has every right to do. She then gave you the wrong bracelet, either by mistake or on purpose.
Either way, you paid the correct amount for that particular bracelet when you were hoping to pay a far far cheaper price for something worth much more. You then went back to the shop and argued with them for 2.5 hours about getting the more expensive item for a much cheaper price :-/
Results 11 to 20 of 109
01-06-2016 17:49 #11
A jewellery store did me wrong
01-06-2016 17:49 #12Senior Member
- Join Date
- Mar 2015
But did you pay for the higher priced item? Or was it the same price as the other bracelet? If it was the same price you could have asked to exchange. In saying that they might not have it so refund could be the only option
01-06-2016 17:50 #13Senior Member
- Join Date
- Dec 2014
I think it's good you got a refund! Just steer clear in future if you don't trust them
01-06-2016 18:00 #14
My issue would be that they hadn't offered you a refund straight away. I wouldn't go back there.
01-06-2016 18:19 #15
I am confused.
Do you think they charged you the price of the expensive bracelet that you originally viewed but swapped it for a cheapie when you paid for it? So you paid full price for a cheap item, expecting to get what you paid for, the heavy sterling silver one? That's actually appalling on their behalf.... It's like (and correct me if I'm wrong, like I said I'm a bit confused reading your OP) if I saw a gold ring for $1000, agreed to buy it, but when making the transaction the cashier swapped it for a plastic ring?
01-06-2016 18:22 #16Senior Member
- Join Date
- Feb 2012
- Brisbane North
So what does your receipt description say?
01-06-2016 18:27 #17
01-06-2016 18:29 #18
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01-06-2016 18:35 #19
01-06-2016 18:42 #20
But what if it wasn't that? What if they salesgirl was swapping out stuff and pocketing the profit? You don't know that wasn't what happened either
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