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  1. #1
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    Default Wedding dress dry cleaning help/advice

    Just a bit of a vent!!

    So I got married a few years ago and after my wedding I got my dress professionally dry cleaned. It cost me around $200. When I got it back it was all nicely boxed up so I just opened the lid and had a peek inside and then closed it again stored it for the last few years. Anyway today I opened it as I'm sending pictures to a girl who's interested in buying it.

    I am so upset because there are marks ALL over it! Dirt marks, its like they never cleaned it at all! And to make it worse, it is a corset dress and the corset ribbon is missing! I don't even know what to do 😢

    And the so called blue 'acid free' paper has actually turned the corset loops blue too!

  2. #2
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    Are you sure the dirt marks aren't actually mould?
    The missing corset ribbon is disappointing, but that could easily be replaced.

  3. #3
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    Definitely not mouldy, the marks are distinct and yellowy, I remember spilling a little bit of Coke down the front on my wedding night and that is one of the marks

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    Sounds like mould. If you didn't air it out when you first got it home is say it probably had moisture on it still. What a shame, hopefully it can be fixed!

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    They really should have told you if they couldn't remove marks 😞 I don't know what could be done now though, given it has been so long and they would probably put the onus back on you.

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    It's not mould. Mould is black or green. This is like a yellowy colour. I was also never told I had to air it out... Why?

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    Mould can definately be yellow. Any clothes in a confined space can trap moisture, just with changing temperatures. That's why clothes not worn in a while smell musty.

    I'm sorry this has happened to you. Can you take it back to the cleaners and talk to them about it? Especially if you think a particular stain has been there the whole time.

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    While it may well not be mould, it isn't just black or green. We had a mould issue and some of my evening gowns ended up with light brown dirt like spots over them.

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    I'm taking it back this afternoon to show her the blue marks in the corset loops, and also the other marks.

    She said she's never heard of the acid free paper leaving colour makes.. Well the paper is dark blue so I don't know how the figure the colour won't colour something it's touching

  10. #10
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    Default Wedding dress dry cleaning help/advice

    So I've taken it back, she flat out refused to believe the blue colouring was from the blue acid free paper, despite it being the exact same colour. She basically implied I didn't know what I was talking about.

    She handled my dress as if it was a rag, instead of hanging it up until she was ready to clean it, She bundled it in a ball and dumped it on top of some wires baskets...

    I do not feel confident leaving it there at all, she has said they will try and clean again at no charge but it will only be after Easter. 😢

    She said the stains won't come out of the silk. I don't know what to do or what to believe anymore
    Last edited by SAgirl; 07-03-2016 at 16:08.


 

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