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  1. #1
    SpecialPatrolGroup's Avatar
    SpecialPatrolGroup is offline T-rex is cranky until she gets her coffee.
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    Default Real estate agent question

    If you had your house listed for sale and you had already moved away, would you expect the real estate agent to pick up the local papers on the drive way/clear junk mail from the letter box/being in a wheelie bin that had been put out before leaving before an open house is conducted?

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    Yes - it doesn't take much time to do these things and it's a part of good presentation.

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    Default Real estate agent question

    I personally wouldn't expect it , But I do it , junk mail is not a big deal as its quick and easy to do, especially if the house is vacant but there are soooo many other things some owners assume we should be doing ( not you OP!) like checking mail, putting bins out, picking up rubbish, picking up dog poo, feeding animals, sweeping floors, mopping tiles, putting rubbish out, buying flowers, buying fruit, watering plants, clearing leaves from pools , taking clothes off the line , DH has cleared out gutters many times, etc we get soooo many owners saying oh sorry I didn't have time could you!

    Its annoying as its technically not our job and when your running 8 opens a day it's exhausting but it's even more annoying trying to show the home when the owners don't organise these things themselves and we want the home looking it's best so we do it, our office policy is to get to the open home 1/2 hour before the open starts so we can check the house is OK to show , we all keep a "tool box" of cleaning products and air fresheners in our cars in case of emergency cleaning!
    Last edited by Elijahs Mum; 06-03-2016 at 18:04.

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    Quote Originally Posted by Elijahs Mum View Post
    I personally wouldn't expect it , But I do it , junk mail is not a big deal as its quick and easy to do, especially if the house is vacant but there are soooo many other things some owners assume we should be doing ( not you OP!) like checking mail, putting bins out, picking up rubbish, picking up dog poo, feeding animals, sweeping floors, mopping tiles, putting rubbish out, buying flowers, buying fruit, watering plants, clearing leaves from pools , taking clothes off the line , DH has cleared out gutters many times, etc we get soooo many owners saying oh sorry I didn't have time could you!

    Its annoying as its technically not our job and when your running 8 opens a day it's exhausting but it's even more annoying trying to show the home when the owners don't organise these things themselves and we want the home looking it's best so we do it, our office policy is to get to the open home 1/2 hour before the open starts so we can check the house is OK to show , we all keep a "tool box" of cleaning products and air fresheners in our cars in case of emergency cleaning!
    That is good service.
    Most of the opens here we get there before the agent. You wouldn't believe how many times they are 5 mins late. Which might not sound a lot but 5 mins in 40 degree heat on a car with no air con and no shade to park is a bloody killer.

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    No, I definitely wouldn't expect those things of an Estate Agent. Their job is to sell the house, not pick up/clean up after the vendors.

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    Quote Originally Posted by Elijahs Mum View Post
    I personally wouldn't expect it , But I do it , junk mail is not a big deal as its quick and easy to do, especially if the house is vacant but there are soooo many other things some owners assume we should be doing ( not you OP!) like checking mail, putting bins out, picking up rubbish, picking up dog poo, feeding animals, sweeping floors, mopping tiles, putting rubbish out, buying flowers, buying fruit, watering plants, clearing leaves from pools , taking clothes off the line , DH has cleared out gutters many times, etc we get soooo many owners saying oh sorry I didn't have time could you!

    Its annoying as its technically not our job and when your running 8 opens a day it's exhausting but it's even more annoying trying to show the home when the owners don't organise these things themselves and we want the home looking it's best so we do it, our office policy is to get to the open home 1/2 hour before the open starts so we can check the house is OK to show , we all keep a "tool box" of cleaning products and air fresheners in our cars in case of emergency cleaning!
    It's actually not my house, it is the house next door. They have moved for work and the house is empty but they put the bin out before they left. The bin has since been emptied and I had intended to bring it in and pick the paper up etc, just because I'm not a sucky neighbour. But I hadn't got around to doing these things and when I got home from swimming lessons yesterday there was an open house starting and none of those things had been done.

    I'm wondering if I should contact my (former) neighbours and mention it and they can decide if it is a problem for them that these things were left unattended (even thought I will be keeping an eye out)?

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    Definitely mention it just in case they have forgotten about it or have asked someone else to do it and it's not being done!


 

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