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  1. #331
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    Call CS tomorrow. There's no waiting time. It should be your next priority

  2. #332
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    @RuffledPansy you have 12 weeks to contact them before you could lose your single parenting payment - maybe that's what you're thinking of?

    Please ring them ASAP. They will ring your ex and you want them to be able to do that before his holiday.

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    Yes that's what I mean ...but he doesn't have to start paying until that 12 weeks is up does he ...?

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    I'm actually not sure about that part because my ex doesn't pay CS, but I'm pretty sure it gets backdated. Are you not wanting him to pay for that twelve weeks?

    If so, the other thing you can do is tell them you have a private agreement (ie if he has offered to pay more than the minimum then why change that!), but what that means is they can't help you if he suddenly stops paying.

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    My understanding is he pays from day you contact them. I could be wrong

    Why are you concerned about when he has to pay? He should be contributing to the costs for HIS kids from day 1.

  6. #336
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    He's not ...at all at the moment

  7. #337
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    Quote Originally Posted by RuffledPansy View Post
    Yes that's what I mean ...but he doesn't have to start paying until that 12 weeks is up does he ...?
    He pays from the day you call. Call them tomorrow.

    You have 12 weeks to sort it out, else your FTB will drop to base level. You will lose a bit of FTB by getting child support, but overall you will be better off.

    As part of the process, the Child Support Agency will need to phone your ex. Make sure you get the ball rolling before he leaves for overseas. The initial call will take a while, so make sure you leave half an hour or so. Their lines close around 4/4.30. I would suggest phoning on your lunch break at work. The wait times are minimal - not like centrelink.

    From memory, you will need your centrelink reference number so make sure you have that handy.

    To make it easier for you, here is their number - 131 272

    ETA - something I have learnt the hard way - DO NOT AGREE TO PRIVATE COLLECT OF CHILD SUPPORT. Tell CSA you want them to collect and disburse the money to you. They may try and talk you out of it because they only disburse once a month and there will be a time lag. Tell them you know and you are happy to do it that way. Reason I say this is because if he falls behind under a private agreement, CSA will not intervene. If they collect on your behalf, he will have the debt for life. In addition, if you lodge a change of assessment at some point in the future for say medical costs eg one of the kids have braces, if you are doing private collect they won't let you backdate costs back 18 months. If you are under CSA collect they will be more likely to.
    Last edited by SSecret Squirrel; 03-04-2016 at 08:33.

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  9. #338
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    Thanks will definitely ring tomorrow

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  11. #339
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    @RuffledPansy - did you manage to call the child support agency today?

  12. #340
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    Yes and they said that if I put a claim in before the 12 weeks I loose money ...


 

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