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  1. #1
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    Default Officeworks *Vent!*

    I don't know what to do!

    I am a total stationery nerd and I have done up my office using these folders:

    Bantex Files.jpg

    I went in to my local Officeworks to purchase more - I need 20 files in various colours, and they didn't have them. I find out they are clearance stock and I can't buy them online either. None of my local stores in QLD have them.

    I've called head office and they do have stock in various stores in Sydney, but they do not sent stock inter-store, they do not have credit card over the phone, they won't send stock back to the online warehouse and the only thing they suggested was that I "find someone" who can go into the store locally and buy them for me and post them to me. AAAAAAAAAAHHHHHHHH!

    Are we in the 21st century or not? They have a product, I have a credit card, there are postal services that go from state to state, and I am prepared to pay extra for it to happen - and there is no way they can help me! What is wrong with businesses today that don't want to help their customers. I am a total stationery nerd and it is killing me that I can't get these 20 folders to complete my office - but they are in stock. So close but so far! I have so far spent about four hours on the phone to various outlets trying to find them and have abused Officeworks head office. Pleaded with staff, begged, cajoled, and lost it to no avail.

    I want my folders!
    Last edited by Summer; 14-01-2016 at 14:01.

  2. #2
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    How much of a stationery nerd are you? Would you consider a trip to Sydney just to pick up said folders?😁

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    mmaf  (14-01-2016),Summer  (14-01-2016)

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    LOL, almost!! At this stage I can't find one store that has all four colours, so that's my first step. Once I have that then I'll try and figure out what comes next!

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    I'm heading to a large, Victorian regional centre on Tuesday love. I'll have a look for you and see if they have any there. Do you want to PM me your mobile number, and if I find any I can sms a picture to confirm. If I am lucky enough to find some, we can deal with shipment issues afterwards I'll do my best!


    Blossom

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    Which stores in Sydney have them?

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    If Penrith store have them I'm happy to mail them to you

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    Quote Originally Posted by Just*Ace View Post
    If Penrith store have them I'm happy to mail them to you
    I'd be happy to do the same. I'm in Bathurst & we just had an Officeworks open up recently

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    You guys are awesome! Let me do some ringing around to see if any of your locals actually have them. OMG this is a mission, if only I wasn't a stubborn, persistent, Taurean who MUST have matching folders, lol

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    Quote Originally Posted by Summer View Post
    I don't know what to do!

    I am a total stationery nerd and I have done up my office using these folders:

    Attachment 77468

    I went in to my local Officeworks to purchase more - I need 20 files in various colours, and they didn't have them. I find out they are clearance stock and I can't buy them online either. None of my local stores in QLD have them.

    I've called head office and they do have stock in various stores in Sydney, but they do not sent stock inter-store, they do not have credit card over the phone, they won't send stock back to the online warehouse and the only thing they suggested was that I "find someone" who can go into the store locally and buy them for me and post them to me. AAAAAAAAAAHHHHHHHH!

    Are we in the 21st century or not? They have a product, I have a credit card, there are postal services that go from state to state, and I am prepared to pay extra for it to happen - and there is no way they can help me! What is wrong with businesses today that don't want to help their customers. I am a total stationery nerd and it is killing me that I can't get these 20 folders to complete my office - but they are in stock. So close but so far! I have so far spent about four hours on the phone to various outlets trying to find them and have abused Officeworks head office. Pleaded with staff, begged, cajoled, and lost it to no avail.

    I want my folders!
    So let me get this right, you abused a staff member in head office because they were unable to get you some folders and have also lost it with other staff at other stores because they couldn't help you either. Please remember that the person you are abusing doesn't make the rules and I'm sure if they could help you they would. They have procedures they have to follow and rules they have to abide by and don't deserve to get abused by anyone over some folders. As someone who works in retail I cop this type of abuse regularly and it's never ok. Please put yourself in their shoes, would you like to get abused in your job for something that is out of your control.

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    Quote Originally Posted by Angels4me View Post
    So let me get this right, you abused a staff member in head office because they were unable to get you some folders and have also lost it with other staff at other stores because they couldn't help you either. Please remember that the person you are abusing doesn't make the rules and I'm sure if they could help you they would. They have procedures they have to follow and rules they have to abide by and don't deserve to get abused by anyone over some folders. As someone who works in retail I cop this type of abuse regularly and it's never ok. Please put yourself in their shoes, would you like to get abused in your job for something that is out of your control.
    Sorry, "abuse" and "lost it" was tongue-in-cheek - I was having a vent! I'm not an abusive person, just frustrated with the fact that the stock is sitting there and I can't get them!
    Last edited by Summer; 14-01-2016 at 16:09.


 

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