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  1. #31
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    That sounds really sus. You mentioned why they would have asked how long you've been living in the house for, but I still feel like that's such a strange question for a landlord. I'm a landlord as well and that just rings alarm bells for me. Unless there is an actual issue, there's no reason for them to ask that since they should know, at least roughly OR could have confirmed it with the agent. And there is no reason whatsoever for them, as the owners, to go into the backyard without knocking first. Your poor step kids must have been terrified.

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    DT75  (11-01-2016)

  3. #32
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    Call this morning to let us know someone is coming over (in 10 minutes!) to do an air con quote.

    So I bring up the email- they look and read it, then say they will contact the owner and hung up.

    Sigh. This is not the first time they have sent a tradie over last minute.

    I am contacting Tenants NSW to get advice.

  4. #33
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    Quote Originally Posted by DT75 View Post
    Call this morning to let us know someone is coming over (in 10 minutes!) to do an air con quote.

    So I bring up the email- they look and read it, then say they will contact the owner and hung up.

    Sigh. This is not the first time they have sent a tradie over last minute.

    I am contacting Tenants NSW to get advice.
    Doesn't sound like the real estate are very considerate. Ten minutes notice is pretty poor!

    We've had numerous tradies attend the house we rent to fix storm damage, and we always get a decent amount of notice, and we actually get asked - not told - if it's okay to come around at whatever time.

    Let us know when you hear back from the real estate, and good luck

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  6. #34
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    Quote Originally Posted by DT75 View Post
    Call this morning to let us know someone is coming over (in 10 minutes!) to do an air con quote.

    So I bring up the email- they look and read it, then say they will contact the owner and hung up.

    Sigh. This is not the first time they have sent a tradie over last minute.

    I am contacting Tenants NSW to get advice.
    Thats crazy. What would of happened if you were not going to be home?

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    DT75  (12-01-2016)

  8. #35
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    Quote Originally Posted by DT75 View Post
    Call this morning to let us know someone is coming over (in 10 minutes!) to do an air con quote.

    So I bring up the email- they look and read it, then say they will contact the owner and hung up.

    Sigh. This is not the first time they have sent a tradie over last minute.

    I am contacting Tenants NSW to get advice.

    Good idea. I don't think it's legal for them to ring and send someone with ten minute's notice. I too would be wondering "What would have happened had I not been home?"

    I remember once when I was MUCH younger I came home from work early to find my LL IN MY HOUSE! I asked him to leave but as it was a private rental and I was young and naive nothing more came of it.

    I suspect both your Agent and your LL are now in breech of the Tenancies Act....

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    DT75  (12-01-2016)

  10. #36
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    The real estate handles a lot of residences with few staff- we never see the same person twice in a row. So I think on their part it's mismanagement.

    Still not okay of course.

  11. #37
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    Not excusing the ten minute call as that it's very short notice but the bane of my my property managers existence is trying to tee up tradies to fit in with tenants and vice versa , some tradies don't give you many time options so if the time is refused by the tenant it's hard to reschedule without either one getting cranky and blaming her but unfortunately that's part of her job ( You couldn't pay me enough to be be a property manager !)

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    DT75  (12-01-2016),Mokeybear  (12-01-2016),VicPark  (15-01-2016)

  13. #38
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    Quote Originally Posted by DT75 View Post
    Call this morning to let us know someone is coming over (in 10 minutes!) to do an air con quote.

    So I bring up the email- they look and read it, then say they will contact the owner and hung up.

    Sigh. This is not the first time they have sent a tradie over last minute.

    I am contacting Tenants NSW to get advice.
    You can say no if the time they propose doesn't suit.

  14. #39
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    Quote Originally Posted by Elijahs Mum View Post
    Not excusing the ten minute call as that it's very short notice but the bane of my my property managers existence is trying to tee up tradies to fit in with tenants and vice versa , some tradies don't give you many time options so if the time is refused by the tenant it's hard to reschedule without either one getting cranky and blaming her but unfortunately that's part of her job ( You couldn't pay me enough to be be a property manager !)
    Yeah I get that, but we had no idea they were even considering sending someone. It's for air con, which the house does not have, so not like it's urgent or a repair.

  15. #40
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    Quote Originally Posted by babyno1onboard View Post
    You can say no if the time they propose doesn't suit.
    We did say no. She said "oh well he is on his way and will be there in 10 so..."

    I was like "..."


 

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