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  1. #71
    ~Marigold~'s Avatar
    ~Marigold~ is offline You make me happy, when skies are grey
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    Quote Originally Posted by harvs View Post
    Well they don't really have a higher up. I'm pretty sure they run their business from home.

    Here is what I got in response:

    'Hi, I just got a May Green in today. I'll put it in the post now.'

    WTF??!!

    When I finally have this damn pencil I will be sending biting feedback. Biting.
    What a coincidence! Bullsh!t.

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  3. #72
    ~Marigold~'s Avatar
    ~Marigold~ is offline You make me happy, when skies are grey
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    And any mention of reimbursing you for your expenses? They must be working for/on behalf of someone though.

  4. #73
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    I've quietly been reading along with this thread but have to say how appalling their customer service is! I agree with @~Marigold~ , what a 'coincidence' it arrived today for then to on send it

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  6. #74
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    Quote Originally Posted by harvs View Post
    Well they don't really have a higher up. I'm pretty sure they run their business from home.

    Here is what I got in response:

    'Hi, I just got a May Green in today. I'll put it in the post now.'

    WTF??!!

    When I finally have this damn pencil I will be sending biting feedback. Biting.
    😂😂😂😂 she probably received it back from another customer who got it by mistake!!

    Omg.

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  8. #75
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    Didn't she say she 'found' greeny ages ago when you first messaged? So she lost it?

    The mind boggles at the incompetency And I really hate that ebay gives you so few characters for feedback. How can one leave scathing feedback with only 8 words?? It's from ebay right?

  9. #76
    harvs's Avatar
    harvs is offline Winner 2014 - Spirit of BubHub Award
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    Yeah she did say that! That's why I'm annoyed even more so.

    It's not eBay. It's an actual legitimate online store! I will be using as many characters as I need :-)

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  11. #77
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    Did she mention reimbursing you for postage?

    Keep us updated in the saga of Greeny please

  12. #78
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    I'm confused as to why the set is all mixed up and they have random pencils lying around?? Surely they don't go 'ooh look, someone placed an order, let's go and pick every colour individually and put it in the pretty box'

    Surely the sets come complete to them straight from manufacturing?

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  14. #79
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    harvs is offline Winner 2014 - Spirit of BubHub Award
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    Now I feel guilty :-( stoopid brain...

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  16. #80
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    Quote Originally Posted by harvs View Post
    Attachment 77246

    Now I feel guilty :-( stoopid brain...
    Am I missing something? Why do you feel guilty?

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