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  1. #41
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    Thank-you so much!!!😊

  2. #42
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  3. #43
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    @BH-Hubhub
    Ok a couple of issues
    Blondeinbrisvegas cannot access the thread from her phone and neither can I.
    It links to a thread called 'Newie from Adelaide'
    It's fine from my P C and I've posted in the thread but from my Android phone via the app it goes to the Adelaide thread

  4. #44
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    I can't get into the private thread via the app...it says it requires a password but didn't give me the option to put one in anywhere

  5. #45
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    @BH-bubhub is out of the office at the moment - but will be back later to fix

  6. The Following User Says Thank You to BH-tech For This Useful Post:

    BH-KatiesMum  (22-10-2015)

  7. #46
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    I can get into it from my ph app now but still not from my PC which I think is because of the browser which is Explorer 11 on Windows 8.1

  8. #47
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    Would post a pic to show you but for some reason I cab't from my ph app on this thread??

  9. #48
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    @BlondeinBrisvegas & @emski72 - apologies for the delay...are you both OK to get in to that area now? I'm not sure why, but I think sometimes the app and PCs cache settings and so it doesn't always work if you haven't logged out and back in again if we change things. I've just logged in using a login I don't use often and it let me into the area - both on the PC and the App.

    I think that some of the members of the other secret groups for the DIGs experienced some delays too in being able to login via the various mechanisms (PC and all the different variations of browser / mobile phone (& various different operating systems and handsets) / app.

    If you've got invited members having issues getting into the area, first ask them to logout and then log back in again (as a sort of 'reset') and if that doesn't work, please let me know what device they are using to try to access the area. Problems might be device / browser related.

    I'll move those threads for you now.

  10. The Following User Says Thank You to BH-bubhub For This Useful Post:

    BlondeinBrisvegas  (22-10-2015)

  11. #49
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    We've just had a chat in the office, we think that there is a bit of a querk with the app. If you just go straight to the thread (and I've moved it to the secret group), it just says 'no content' or just doesn't give you to the option to enter a password.

    The app doesn't like you going straight to a thread within the group. You need to go in via the forum section - ie like browsing the forum by category.

    The best way, currently, to get to Secret Groups for the FIRST TIME you visit in the App is to click on the menu (top left, 3 horizontal lines), select Browse (with By Category highlighted in white), scroll down and click on Conception & Fertility > Fertility Assistance > IVF.

    Then click on the 3 circles - top right - and select 'Subscribe' to this forum (ie the IVF section)

    Then click on the Secret Group link and you'll get asked for the password.

    You can then enter the section and post away.
    This method helps REMEMBER the password so that from then on, you can click straight on threads from Participated and gain access.

    Sometimes, the system might reset and forget the password. In that case, you need to go through the Browse route to reach the section to enter the password again - and then it will remember if for a while.

    Sounds a bit complicated, but it's just a question of visiting the forum section the first time via the browse to enter the password and thereafter (until it forgets the password), you can enter via the Participated tab

  12. The Following 2 Users Say Thank You to BH-bubhub For This Useful Post:

    BH-KatiesMum  (22-10-2015),BlondeinBrisvegas  (22-10-2015)

  13. #50
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    I've moved the first 5 of the links that you sent me. I've left the most recent thread there just until you are sure that all of your regular members of that thread can access the new area. Let me know when you are sure that everyone is 'in' and then I'll move that over too.

  14. The Following User Says Thank You to BH-bubhub For This Useful Post:

    BlondeinBrisvegas  (22-10-2015)


 

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