Hi all, we purchased a vacuum cleaner if I recall right over a year ago, and recently it just stops working when it feels like it, which is odd and annoying.
It's like a $500 vacuum
What is my right? Take it back? Will they replace it?
I couldn't find much info on the ACCC website.
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23-07-2015 06:28 #1
What's my right (warranty) vacuum cleaner.
23-07-2015 06:43 #2
Can you call the store you purchased it from
23-07-2015 07:40 #3
23-07-2015 07:41 #4
23-07-2015 07:53 #5Senior Member
- Join Date
- Sep 2009
Even if it is out of manufacturer warranty you have s statutory warranty that applies for expected life of the product.
23-07-2015 08:09 #6
You should be covered as the goods should function properly for a reasonable amount of time (even if it is outside of warranty) - I think it comes under consumer guarantees. So you could reasonably expect a $500 vacuum to work properly for several years.
"The Checkout" on the ABC did a segment on consumer law around warranties etc - was very interesting & explained it well.
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The Following User Says Thank You to Izzys Dragon For This Useful Post:
Little Miss Sunshine (23-07-2015)
23-07-2015 09:09 #7
Thank you very much everyone. Appreciated
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