+ Reply to Thread
Results 1 to 7 of 7
  1. #1
    Join Date
    Oct 2011
    Location
    Adelaide
    Posts
    2,542
    Thanks
    370
    Thanked
    347
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts

    Default What's my right (warranty) vacuum cleaner.

    Hi all, we purchased a vacuum cleaner if I recall right over a year ago, and recently it just stops working when it feels like it, which is odd and annoying.

    It's like a $500 vacuum

    What is my right? Take it back? Will they replace it?
    I couldn't find much info on the ACCC website.

    Thanks

  2. #2
    Join Date
    Feb 2014
    Posts
    3,264
    Thanks
    325
    Thanked
    989
    Reviews
    13
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Can you call the store you purchased it from

  3. #3
    Join Date
    Oct 2011
    Location
    Adelaide
    Posts
    2,542
    Thanks
    370
    Thanked
    347
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Quote Originally Posted by meredithgrey View Post
    What was the manufacturers warranty when you bought it?
    Where would I find that information please?

  4. #4
    Join Date
    Oct 2011
    Location
    Adelaide
    Posts
    2,542
    Thanks
    370
    Thanked
    347
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Quote Originally Posted by maternidade View Post
    Can you call the store you purchased it from
    We have the receipt somewhere. I'm sure I know where it is.

  5. #5
    Join Date
    Sep 2009
    Posts
    4,945
    Thanks
    2,139
    Thanked
    2,805
    Reviews
    6
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Even if it is out of manufacturer warranty you have s statutory warranty that applies for expected life of the product.

  6. #6
    Join Date
    Jun 2011
    Location
    Melbourne
    Posts
    930
    Thanks
    216
    Thanked
    297
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    You should be covered as the goods should function properly for a reasonable amount of time (even if it is outside of warranty) - I think it comes under consumer guarantees. So you could reasonably expect a $500 vacuum to work properly for several years.
    "The Checkout" on the ABC did a segment on consumer law around warranties etc - was very interesting & explained it well.

    Sent from my GT-I9505 using The Bub Hub mobile app

  7. The Following User Says Thank You to Izzys Dragon For This Useful Post:

    Little Miss Sunshine  (23-07-2015)

  8. #7
    Join Date
    Oct 2011
    Location
    Adelaide
    Posts
    2,542
    Thanks
    370
    Thanked
    347
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Thank you very much everyone. Appreciated


 

Similar Threads

  1. recomend me a vacuum cleaner please :)
    By Nemmi1987 in forum House & Gardens
    Replies: 6
    Last Post: 19-07-2015, 13:12
  2. Best vacuum cleaner for dust mite allergy
    By Angels4me in forum General Parenting Tips, Advice & Chat
    Replies: 5
    Last Post: 19-02-2015, 20:17
  3. Robotic vacuum cleaner recommendations?
    By Beta in forum General Parenting Tips, Advice & Chat
    Replies: 5
    Last Post: 03-08-2014, 20:12

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
FEATURED SUPPORTER
Baby Car Seats and Infant Car RestraintsBuying a baby car seat? Check out our 'go-to' links here!
REVIEWS
"Pigeon teats rule!"
by Alex
Pigeon PP Wide Neck reviews ›
"Wonderful natural Aussie made product!"
by Mrstwr
Baby U Goat Milk Moisturiser reviews ›
"Replaced good quality with cheap tight nappies"
by Kris
Coles Comfy Bots Nappies reviews ›