Does anyone know if you are within your rights to refuse an inspection because you won't be home? This is for a rented house and a regular 6 monthly inspection. I'm in Victoria.
I have just spoken to our property manager to request an alternate time as we won't be home. She got quite narky with me. I explained to her that in the 3 years we have been here she is the 6th property manager and I wasn't happy for her to come through without someone being here.
I offered her three alternate times on the day she is scheduled to come (one was 30 minutes prior to the scheduled time). All she said she couldn't make. Eventually got extremely rude and said the receptionist would have to sort out an alternative.
I thought we could refuse entry and offer alternatives?
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11-07-2015 11:23 #1
Another real estate question!
11-07-2015 11:41 #2Senior Member
- Join Date
- Feb 2015
Hmm good question. I'm in NSW so no idea. I didn't think you could refuse an inspection on those grounds (that no one will be home) As they can just use their own key (thpugh I totally understand the whole 'stranger in your house' issue.
Personally I'd wait until the day before and say 'the kids have chicken pox & its highly contagious. would ypu perfer to reschedule?' That might work
11-07-2015 12:25 #3
I don't think you can refuse based on that but you can request them to change the time or day. I think it's strange the agent can't come 30 mins earlier. Last inspection we had the agent came an hour early (was supposed to come between 12-1pm and came at 11am).
We had to request to reschedule an inspection when ds was due. He would have been born at home 2 days before the inspection. Haha. We didn't want the agent rocking up while I was in labour.
11-07-2015 12:35 #4
Call Consumer Affairs Victoria on 1300 55 81 81 or Tenants Union of Victoria on 9416 2577.
They'll be able to let you know your rights and obligations with respect to inspections.
Good luck !
11-07-2015 12:37 #5
It's just a reschedule of the time I want. It's not that I don't want the inspection. I'd rather be present for it.
It's the first time in over 3 years we have asked for an alternative time.
It's like we were asking for the sun to be moved closer to Earth!
11-07-2015 12:45 #6
I think they just don't like the inconvenience @Truffle. I don't know your actual rights but your request doesn't sound unreasonable.
It's likely they have other inspections that day that they don't want to have to change the time of. Though I can't imagine them running on time anyway...ours never has! Though our current agent usually gives us a timeframe rather than an actual time.
11-07-2015 13:31 #7
Legally, If the landlord/agent gives you the proper notice and they have a valid purpose like a routine inspection , you must allow them to enter, this applies whether or not you are at the premises at the time - technically though the only way we can go in if you refuse permission is to get an order from the tribunal which takes time and money so working it out directly with the tenant is better
Yes Id say you've just inconvenienced them, my property managers have certain days they do inspections and sometimes they could be seeing 10 or more a day so it's sometimes hard to organise every tenant - it seems like they will just work it out around you so I wouldn't worry about it
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11-07-2015 14:30 #8
Yes I think I probably have inconvenienced her. I was just shocked at how rude she was. It's not like I said no, I just asked for a different time on the same day.
The RE agency has literally been through 6 Property Managers in the 3.3 years we have been here. I'm guessing it isn't a nice place for them to work.
11-07-2015 14:44 #9
Property management honestly is a crappy job , it's really hard to find staff that are not only good but want to actually stay in the job! It's a very high turnover industry
11-07-2015 14:52 #10
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