+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Join Date
    Mar 2007
    Location
    Melbourne
    Posts
    8,235
    Thanks
    761
    Thanked
    781
    Reviews
    5
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 posts

    Default Water bill error!

    My water bill has been a little lower than usual. (For around 3 cycles). I put it down to we ripped out our garden (less watering) and after Xmas we were away for 3 weeks, then we bought a water tank.
    Anyway today I had a good look at the totals (normally I just pay the bill without even looking at each item dollar amount) and realised that they've been charging me for service charges only and $0 for water usage!!
    I want to call, but I'm worried I'll get in trouble for not notifying them sooner and also having to back pay by a certain time.

  2. #2
    BH-KatiesMum's Avatar
    BH-KatiesMum is online now Community Manager
    Winner 2008 - The most optimistic poster
    Winner 2014 - Most Helpful Moderator
    Join Date
    Oct 2007
    Location
    Perth WA
    Posts
    22,654
    Thanks
    5,489
    Thanked
    5,962
    Reviews
    3
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 postsDiamond Star - 20,000 posts
    Awards:
    Past Moderator
    200 Posts in a week100 Posts in a week
    have a good look at your bill ...

    have they done a reading? or just estimated 0 usage?

    will you get a massive bill in a few months when they come and read your meter (they dont always actually read your meter. sometimes they just estimate based on previous usage, and then make it up next time they actually read the meter)

    do you get a 'free' allowance? perhaps with reducing watering and having a water tank, you now dont use over the free allowance so there is no usage charge?

    if in doubt call them. You will not get in trouble for not notifiying them that their bill is wrong ... its up to them to get it right, not up to you to notify them


 

Similar Threads

  1. Replies: 6
    Last Post: 02-09-2014, 16:30
  2. A bill when you're not having a bill?
    By Little Ted in forum General Parenting Tips, Advice & Chat
    Replies: 1
    Last Post: 11-08-2014, 12:08
  3. How much is your water bill ??
    By bunkx in forum General Chat
    Replies: 37
    Last Post: 14-06-2014, 15:25

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
FEATURED SUPPORTER
Little Kickers NSWLittle Kickers was launched in 2002 in the UK and arrived Down Under in 2009. Our motto is “Play not Push” and we ...
FORUMS - chatting now ...
REVIEWS
"Pigeon teats rule!"
by Alex
Pigeon PP Wide Neck reviews ›
"Wonderful natural Aussie made product!"
by Mrstwr
Baby U Goat Milk Moisturiser reviews ›
"Replaced good quality with cheap tight nappies"
by Kris
Coles Comfy Bots Nappies reviews ›