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  1. #1
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    Default What do you think ?

    So I took my mum and ds to a restaurant . We had been there once before. As we entered there were a few people in the inside part, the outside was nearly full. We opted to sit outside. Anyway we were given water and after a good while , maybe 10 to 15 minutes no one had come to take our order. I politely asked a waitress passing by if she could take our order and she stated she would need to get her notepad. After another 5 to 10 minutes during which I felt was ample time to get a nite pad i went inside and spoke to the lady at the till, I presumed she was the manager / owner. I explained that the waitress had said she was coming back after getting her notepad and she said something like someone will come out. She then followed me out and basically gave me a real spiel in a very exasperated tone stating that they were very busy, had orders backed up and she had told the girl not to come back out as the chef wasn't ready for my orders. She then said I will take your order but I won't be putting it in straight away.

    I sat there in stunned silence. Like, really? How hard would it have been to communicate that to us before I went inside? Really fuming . I will never go back.

  2. #2
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    Very rude. The girl should have taken your order and explained there would be a delay. Leaves the ball in your court as to wether or not you are prepared to wait.

  3. #3
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    That is absolutely disgraceful service! Honestly if it were me I would have up and left, how rude!

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    Donnab739 (15-12-2014),mrswhitehouse (15-12-2014)

  5. #4
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    Wow how rude. They really didn't want your business.

  6. #5
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    Quote Originally Posted by CakeyMumma View Post
    Very rude. The girl should have taken your order and explained there would be a delay. Leaves the ball in your court as to wether or not you are prepared to wait.
    This. When I was waiting in restaurants I'd have been skinned if I spoke to a customer that way! She should have explained there would be a wait & offered to get your drinks right away.

  7. #6
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    Bad service, definitely should have said there was a wait and offered free drinks. Don't go back there.

  8. #7
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    I would've just walked straight out. Can't believe she told you she will take your order but not put it through and that she told the other girl not to take your order cause the chef was busy! Wow!

    Sent from my GT-N7105T using The Bub Hub mobile app

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  10. #8
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    I want to know where? I hate that! That's why I stick to my same places to eat.

  11. #9
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    Mad hatters in Swan Valley.

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  13. #10
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    That's appalling!


 

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