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  1. #1
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    Default Centrelink rant...

    Be warned I am frustrated and teary.

    Every time I try and sort out dd1 centrelink payments I get conflicting advice or just freaking plain wrong advice.
    I am so over it. For over a month I have been trying to work out what payment she should be on.

    I have rang or gone so many times and each time I get told a different thing. They tell this is the plan. So I try to do that and get told no. It doesn't work that way. Or they shouldn't have said that. Or yes you can do this and that as her nominee than I go to do it and say no she has to do it. She can't do it. They know that they have letters apon letters from Dr say no she can't do that.

    Today they simply said yes its a hard place but to bad.

    Seriously her Dr's says they thinks she is to sick to study.
    She is too young for sickness benefits

    She works casually so she can't get disability pension. Mind you without her very understanding employer who has bent over backwards to help her continue to work.

    She can't work full time due to her illness.

    She can do job seeker because she couldn't do the phone interview or contact interview due to a illness.

    She can't stay a student if she can't study next year.

    I spent ages pouring over forms trying to get the right info. Chasing down Doctors etc. .. So I head in to hand in the forms only to be told she is 2 mths to young for this. She doesn't qualify. And she doesn't qualify for help anywhere because she has a mental illness that is hard to understand. She too young or works part time etc..

    Here I was thinking that what their goal was. You know to support people with disabilities to work.
    We all know you live on 10 hours a week right. For heavens sake that won't even cover 1/2 of her rent not even thinking of food or transport or even meds.

    I was sitting there in tears today.
    They even had the hide to ask me why I haven't moved to her because you know I up end the other 5 kids and hubby give up his job and leave a half built house and move to the other side of country just like that. Right.

    Why am I not there now if she is that sick. Um because I have 5 other kids. I did go but had to come home.

    Than she told me to apply for carers. So after 1 her wait on the phone than 2 he wait at one centrelink I drive to another centrelink (because my town they only deal with certain things) only to wait another hour to be laughed at as there is no way I qualify as I thought. We don't live together.

    Mental illness sucks.

    It's hard enough to have a child who is so sick (suicidal) without adding all this stress to it.

    Why can't they be consistent. I could work with them if they didn't keep moving the goal posts. For heaven sake if they just stayed on the one dam field would help.

    Sorry for rant. I am just so dammed confused and so teary.

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    palegreyeyes222  (12-12-2014)

  3. #2
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    Quote Originally Posted by anewme View Post
    Be warned I am frustrated and teary.

    Every time I try and sort out dd1 centrelink payments I get conflicting advice or just freaking plain wrong advice.
    I am so over it. For over a month I have been trying to work out what payment she should be on.

    I have rang or gone so many times and each time I get told a different thing. They tell this is the plan. So I try to do that and get told no. It doesn't work that way. Or they shouldn't have said that. Or yes you can do this and that as her nominee than I go to do it and say no she has to do it. She can't do it. They know that they have letters apon letters from Dr say no she can't do that.

    Today they simply said yes its a hard place but to bad.

    Seriously her Dr's says they thinks she is to sick to study.
    She is too young for sickness benefits

    She works casually so she can't get disability pension. Mind you without her very understanding employer who has bent over backwards to help her continue to work.

    She can't work full time due to her illness.

    She can do job seeker because she couldn't do the phone interview or contact interview due to a illness.

    She can't stay a student if she can't study next year.

    I spent ages pouring over forms trying to get the right info. Chasing down Doctors etc. .. So I head in to hand in the forms only to be told she is 2 mths to young for this. She doesn't qualify. And she doesn't qualify for help anywhere because she has a mental illness that is hard to understand. She too young or works part time etc..

    Here I was thinking that what their goal was. You know to support people with disabilities to work.
    We all know you live on 10 hours a week right. For heavens sake that won't even cover 1/2 of her rent not even thinking of food or transport or even meds.

    I was sitting there in tears today.
    They even had the hide to ask me why I haven't moved to her because you know I up end the other 5 kids and hubby give up his job and leave a half built house and move to the other side of country just like that. Right.

    Why am I not there now if she is that sick. Um because I have 5 other kids. I did go but had to come home.

    Than she told me to apply for carers. So after 1 her wait on the phone than 2 he wait at one centrelink I drive to another centrelink (because my town they only deal with certain things) only to wait another hour to be laughed at as there is no way I qualify as I thought. We don't live together.

    Mental illness sucks.

    It's hard enough to have a child who is so sick (suicidal) without adding all this stress to it.

    Why can't they be consistent. I could work with them if they didn't keep moving the goal posts. For heaven sake if they just stayed on the one dam field would help.

    Sorry for rant. I am just so dammed confused and so teary.
    Massive hugs. Call the complaints line or your local member. You might get action then.

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    LoveLivesHere  (12-12-2014)

  5. #3
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    Can you stop her from working right now? And then further on from there. I'm only saying this because once on disability she can work part time. I know this sounds **** but CENTRELINK IS CRAP!

    Goto welfare rights they can advocate for you. And tell you what's what. Helped me numerous times. My disability keeps getting cutting off I'm not sure why either 😡

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    LoveLivesHere  (13-12-2014)

  7. #4
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    Quote Originally Posted by monnie24 View Post
    Can you stop her from working right now? And then further on from there. I'm only saying this because once on disability she can work part time. I know this sounds **** but CENTRELINK IS CRAP!

    Goto welfare rights they can advocate for you. And tell you what's what. Helped me numerous times. My disability keeps getting cutting off I'm not sure why either 😡
    Thank you.
    Where do I contact welfare rights?

  8. #5
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    I can not imagine the stress you are under at the moment. Sending you and DD1 massive hugs xxx

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    LoveLivesHere  (13-12-2014)

  10. #6
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    I'm really sorry to hear that your going through this. I don't have any words of help with your centerlink issues, but for your daughter it sounds like she is really in a crisis period. I'm loathe to suggest it but my own personal experience makes me think it might be worthwhile, I'm talking about admitting her into a mental Health ward, she is in in Melbourne and I can person ally reccomend the Austin hospital mental Heath service . I spent 4 months there and was able to get on the right meds for me, and a lot of holistic support from psychologists and other . I just wanted to throw that option out there, I truly hope ur daughter gets well soon, I can't imagine ur pain not being able to fix things or even just be there with her.

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    LoveLivesHere  (12-12-2014)

  12. #7
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    I am so sorry you are being treated like this. You have enough to cope with without getting the run around and dealing with incompetents that don't know there a**e from their nose. They think everyone fits into neat little boxes but that's rarely the case, especially with MI. Massive hugs

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    LoveLivesHere  (13-12-2014)

  14. #8
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    Quote Originally Posted by ummi View Post
    I'm really sorry to hear that your going through this. I don't have any words of help with your centerlink issues, but for your daughter it sounds like she is really in a crisis period. I'm loathe to suggest it but my own personal experience makes me think it might be worthwhile, I'm talking about admitting her into a mental Health ward, she is in in Melbourne and I can person ally reccomend the Austin hospital mental Heath service . I spent 4 months there and was able to get on the right meds for me, and a lot of holistic support from psychologists and other . I just wanted to throw that option out there, I truly hope ur daughter gets well soon, I can't imagine ur pain not being able to fix things or even just be there with her.
    Thanks. She is getting help through a mental health service down there. I was able to arrange all that when I was down there. I am trying to move on to the less important things like money etc now. Being so far apart is the hardest part. Sadly neither one of us can move right now.

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    Bureaucracy is bull****. I think it's very hard for you to co-ordinate your (adult) daughters welfare from afar. Mainly because you're doing it via phone and speaking with a different person everytime.

    When something is really complicated and you are getting nowhere you really need crystal clear communications with a central poc/case manager. If you and your daughter were in one location you could march into the local centrelink office again and again if needed. They would get to know your story and you wouldn't have to repeat yourself 50,000 times. The chance for misunderstanding would be decreased.

    Can you conduct email comms with centrelink? Outline your daughters case, ask specific questions? Then the next time you have a question, keep the previous email at the bottom to reduce duplication/misunderstanding?

    If this is not possible is there someone at your daughter location that can act as you would like.. A guardian type role who can advocate at centrelink for her?

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  17. #10
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    I'm not sure if this would be of any help but is there a Social Worker in the mental health team caring for her? At our hospital they step in and advocate for people who are in your daughters situation. Maybe someone could attend a Centrelink appt with her that you could be a part of via teleconference (once you are able to find out exactly what is required). They can also obtain funding to pay for urgent medicines to relieve a little bit of the financial burden.

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