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  1. #1
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    Default Mechanical/warranty question

    Hopefully someone can help me here...

    I bought a second hand car from a dealer about 6 weeks ago. I didn't get an extended warranty (it wasn't offered) but it was mentioned that the car comes standard with a 3 mth warranty. I don't have any paperwork on this to tell me what this exactly covers.

    The reason I need to know is because this morning when I turned my car on, the engine light was on. The car was still running fine no issues at all.

    So 2 part question -

    - should I call the dealer in the morning and get them to look at it in the hope it's an easy fix and should be covered under warranty?

    - anyone know why the engine light would come on, what has caused it etc.? I've googled but haven't come across an answer. I'm just stressing and would like to know how much roughly this would cost me to fix if I need to. Hoping someone may have some mechanical knowledge. It's a 2004 Toyota kluger.

    Any help would be great! Thanks heaps

  2. #2
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    Hey OP, I'd definitely contact the dealership ASAP. Let them know that the engine light has come on and ask all about the warranty. I'd even ask them to send out paper work of the warranty.

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    Quote Originally Posted by Best Things View Post
    Hey OP, I'd definitely contact the dealership ASAP. Let them know that the engine light has come on and ask all about the warranty. I'd even ask them to send out paper work of the warranty.
    Thanks for replying. I'll send them an email now and follow it up in the morning. So stressed, I can't be without a car with 4 kids to ferry around

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    It's important to keep the documents and stuff in case this does become a bit of a sneaky car dealership lemon. Iykwim, you want to make sure you're doing all the right things and have proof of contact ect.

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    Quote Originally Posted by Best Things View Post
    It's important to keep the documents and stuff in case this does become a bit of a sneaky car dealership lemon. Iykwim, you want to make sure you're doing all the right things and have proof of contact ect.
    Yes good point. I'd like to think they're not selling lemons though as they are a massive well known dealership.

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    I bought a second hand car and a $2000 extended warranty. Six months later it broke down and required $1600 worth of repairs....that were not covered under warranty. This was purchased from a large well known dealership.

    From my expensive mistake I have learnt that most extended warranty's are not worth the paper they are written on, especially those from the National Warranty Company - avoid at all costs- the mechanic said he has never seen them pay a claim. He said Allianz are usually good for after market warranty's.

    If it was purchased recently you have rights under consumer law, and the dealership should honour those and investigate the issue. Good luck OP.

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    I bought my first car second hand from a well known dealership, and like you, was given the verbal 3 month warranty. Also like you, within a couple weeks the check engine light came on. I drove it back down there and they 'fixed' it, so I think you would be covered. Mine ended up a lemon though - worst decision I ever made to buy that car.

    Good luck!

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    It says you are from Qld so all Qld vehicles must come with a statutory warranty now. Depending on the mileage you either have a 1 month or 3 month warranty which should cover the engine light. I'll try link the page for you.

    http://www.fairtrading.qld.gov.au/re...d-car/warranty

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    Thanks for all the info. Yes I found that info too and I would definitely be covered for the 3 months. Fingers crossed they sort it out for me.

  11. #10
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    Quote Originally Posted by FlipFlop View Post
    Thanks for all the info. Yes I found that info too and I would definitely be covered for the 3 months. Fingers crossed they sort it out for me.
    Did you hear anything back from your email?


 

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