+ Reply to Thread
Page 1 of 3 123 LastLast
Results 1 to 10 of 23
  1. #1
    Mod-Nomsie's Avatar
    Mod-Nomsie is offline Administrator
    Winner 2009/10/11/12/13 - Most helpful Moderator
    Winner 2011 - Naughtiest/Cheekiest Mod
    Winner - Quickest 'Thanker' on the Hub
    Join Date
    Oct 2007
    Posts
    24,100
    Thanks
    7,321
    Thanked
    7,489
    Reviews
    3
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 postsDiamond Star - 20,000 posts

    Default Insurance Quotes for Vehicle Repairs- legal obligation?

    About a month ago a car stopped suddenly infront of me and I of course ran up the back of it. More damage was done to my car than hers, but she of course has taken advantage of the fact that legally I am the one at fault and so she is claiming it through insurance. Not something I would have done had the roles been reversed, but hey. Can't fault her for that.

    I was sent one quote via her insurance company for a repair, at a notorious panel shop in my town that quotes higher for insurance jobs. I emailed back straight away asking for another two quotes.

    I have again been sent the same quote. Am I not within my rights to request she gets three quotes and then choose the best of the three? That is what my insurance broker has told me?

    BTW we have decided not to use our insurance to pay for it, because the excess is $500 and the quote was $630 or so. I wanted the other quotes to see if it could be bought down any further.

    I just got off the phone to a very rude man at her insurance company who kept talking over the top of me when I was just enquiring whether or not she had gone to anyone else for a quote, and if she had could I please be sent them.

    Can someone please help? Is she required, in Vic, to get three repair quotes or not?

  2. #2
    Mod-Nomsie's Avatar
    Mod-Nomsie is offline Administrator
    Winner 2009/10/11/12/13 - Most helpful Moderator
    Winner 2011 - Naughtiest/Cheekiest Mod
    Winner - Quickest 'Thanker' on the Hub
    Join Date
    Oct 2007
    Posts
    24,100
    Thanks
    7,321
    Thanked
    7,489
    Reviews
    3
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 postsDiamond Star - 20,000 posts
    And yes. I'm mad. Fuming! Terrible customer service. I don't care if I'm not their customer- after the way he talked to me I never will be!

  3. #3
    Join Date
    Jul 2011
    Posts
    64
    Thanks
    1
    Thanked
    11
    Reviews
    0
    Someone just ran up the back of my Dh's car.. She was playing on her phone.. Our insurance company always gets three quotes however the insurance assessor found that our car was a ride off - so in the end we didn't have to get quotes at all.. We are with AAMI

  4. The Following User Says Thank You to ewilliams For This Useful Post:

    Mod-Nomsie (18-06-2014)

  5. #4
    Join Date
    Feb 2009
    Posts
    2,109
    Thanks
    92
    Thanked
    773
    Reviews
    5
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    I used to work in insurance and we were required to only provide 1 quote. It would be different if she was doing it privately.
    It could vary between states or insurance companies though, this was in qld

  6. #5
    Mod-Nomsie's Avatar
    Mod-Nomsie is offline Administrator
    Winner 2009/10/11/12/13 - Most helpful Moderator
    Winner 2011 - Naughtiest/Cheekiest Mod
    Winner - Quickest 'Thanker' on the Hub
    Join Date
    Oct 2007
    Posts
    24,100
    Thanks
    7,321
    Thanked
    7,489
    Reviews
    3
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 postsDiamond Star - 20,000 posts
    Thanks. Her car had a tiny dent in the back bumper so it definitely won't be a write off!

  7. #6
    Mod-Nomsie's Avatar
    Mod-Nomsie is offline Administrator
    Winner 2009/10/11/12/13 - Most helpful Moderator
    Winner 2011 - Naughtiest/Cheekiest Mod
    Winner - Quickest 'Thanker' on the Hub
    Join Date
    Oct 2007
    Posts
    24,100
    Thanks
    7,321
    Thanked
    7,489
    Reviews
    3
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 postsDiamond Star - 20,000 posts
    Quote Originally Posted by KnockKnockPenny View Post
    I used to work in insurance and we were required to only provide 1 quote. It would be different if she was doing it privately.
    It could vary between states or insurance companies though, this was in qld
    Her insurance company is in qld... Hmm... I was so sure 3 quotes was the norm..?

  8. #7
    Mod-Nomsie's Avatar
    Mod-Nomsie is offline Administrator
    Winner 2009/10/11/12/13 - Most helpful Moderator
    Winner 2011 - Naughtiest/Cheekiest Mod
    Winner - Quickest 'Thanker' on the Hub
    Join Date
    Oct 2007
    Posts
    24,100
    Thanks
    7,321
    Thanked
    7,489
    Reviews
    3
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 postsRuby Star - 15,000 postsDiamond Star - 20,000 posts
    Dammit I finally found a website that says there is no such law anymore. I have no rights because she was in front of me and stopped and I hit her. She gets one quote and that's it.

    Life can't get any better this week.

  9. #8
    Join Date
    Feb 2009
    Posts
    2,109
    Thanks
    92
    Thanked
    773
    Reviews
    5
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Sorry the news wasn't so great :-(

  10. #9
    Join Date
    Mar 2011
    Posts
    7,054
    Thanks
    6,267
    Thanked
    5,480
    Reviews
    4
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 posts
    Quote Originally Posted by [Mod] Nomsie View Post
    Dammit I finally found a website that says there is no such law anymore. I have no rights because she was in front of me and stopped and I hit her. She gets one quote and that's it.

    Life can't get any better this week.
    That really sux hun unfortunately the insurance company probably has a contract with the shop in question, which makes it hard. I wish there was a better solution for you

    Sent from my GT-I9505 using The Bub Hub mobile app

  11. #10
    Join Date
    Dec 2005
    Posts
    13,103
    Thanks
    3,720
    Thanked
    4,047
    Reviews
    15
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 posts
    That sucks Noms I know that our insurance company always gets three quotes.
    It's not right when businesses have a monopoly on small town business, especially when it's something like insurance quotes.

    I think you've had your fair share of bad luck of late, so I really hope positive and better things will come to you soon.


 

Similar Threads

  1. Budget Direct Insurance / Home and Contents Insurance
    By Busy-Bee in forum General Chat
    Replies: 9
    Last Post: 16-03-2014, 08:41
  2. Work vehicle allowance question?
    By babybloom in forum Working Hubbers - Employed
    Replies: 2
    Last Post: 26-07-2013, 13:58
  3. Personal insurance (life insurance / disability insurance)
    By Night Owl in forum Family Finances
    Replies: 6
    Last Post: 18-06-2013, 23:52

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

ADVERTISEMENT

ADVERTISEMENT

FEATURED SUPPORTER
Transition into Parenthood Course and The New Mindful Hypnobirth Course SydneyJulie's Transition into Parenthood & Mindful Birth courses for pregnant couples will get you ready, prepared & ...
FORUMS - chatting now ...
I hate EasterGeneral Parenting Tips, Advice & Chat
Astounding April 2019Conception & Fertility General Chat
Hot Cross BunsGeneral Chat
Surrogacy in NSWAdoption / Surrogacy
Netflix - what should I watch?Movies / Music / Books / TV Chat
I am...#22General Chat
Just wanting to talk to someoneShould we have another baby?
REVIEWS
"Made bed time less anxious"
by Meld85
My Little Heart Whisbear - the Humming Bear reviews ›
"Wonderful natural Aussie made product!"
by Mrstwr
Baby U Goat Milk Moisturiser reviews ›
"Replaced good quality with cheap tight nappies"
by Kris
Coles Comfy Bots Nappies reviews ›

ADVERTISEMENT