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  1. #1
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    Default Best way to contact Centrelink?

    What is a good way to contact Centrelink? I need to contact them to inform them of changes to the PPL application I previously submitted - I just waited on hold for 20 minutes with no end in sight & then I just gave up. Im not running up a massive phone bill waiting forever on hold.

    Going into the office is not an option at almost 38 weeks pregnant when im forced to rely on public transport.

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  2. #2
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    Call at around 8:30 in the morning. That's when I call and the longest I've ever waited is a couple of minutes.

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    heartstringz  (16-06-2014)

  4. #3
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    Ok I'll try early tomorrow, thanks!

    Sent from my SM-T210 using The Bub Hub mobile app

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    Sometimes calling late works as well. Is it the same line that you call for FTB? If so you can call til 8:30pm.

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    heartstringz  (16-06-2014)

  7. #5
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    Also when you speak to them ask them to set up the call back service for you. It means you keep your spot in the queue but they call you back instead of you being stuck on hold.

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    heartstringz  (16-06-2014)

  9. #6
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    The lines open at 8am so you could call then. As PP said get set up for the call back service for next time (believe me there will be a next time lol)

  10. #7
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    Yes first thing in the morning or it's pointless. Do they have a ring-back service?

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    Quote Originally Posted by meredithgrey View Post
    It should only be the cost of a local call......
    Not from a mobile


 

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