Customer service with NAB is very poor, and we have issues with our cards constantly. We are looking to change very soon.
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02-06-2014 13:45 #11Senior Member
- Join Date
- Mar 2010
02-06-2014 13:55 #12
Degrassi have you had a review of your banking? My bank offers a free one on one appointment with a customer service rep who will sit down and go through all your accounts and transfer/change your accounts to make sure you're not being charged too much in fees. They recommend you have one every year.
I'm with Bank SA/st George who are owned by Westpac.
02-06-2014 14:01 #13
02-06-2014 14:04 #14
02-06-2014 15:30 #15
in that case I'd definitely shop around. It will be worth the hassle in the long term.
02-06-2014 15:37 #16
ANZ don't charge for a visa debit card. $5 is there everyday banking account fee but that can be waived if you receive benefits into the account or if you work with a company affiliated with ANZ (unless all that's changed in the 3 years since I worked there!)
02-06-2014 15:39 #17
We use bank west. Get visa debit paywave cards, no fees and unlimited bpay payments etc
Most 7-11s have bank west ATMs. But also give u free withdrawals from any of the big 4 banks. The ATMs charge is to withdraw but bankwest reimburse us the fees.
I had an issue once where we were charge $5for a statement reprint we never requested. I called to ask wtf and they refunded it without question.
02-06-2014 15:43 #18
We are with NAB and pay nothing in fees.. I also have our savings with UBANK for the good interest rates
09-06-2014 21:55 #19
09-06-2014 21:58 #20
I'm with Ubank. No fees, free Visa card and high savings %
And their customer service is excellent. I used to be with ANZ but their fees and attitude towards customers are a joke
Last edited by ExcuseMyFrench; 09-06-2014 at 22:01.
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