Id be putting a call/complaint in. Mine is a barrel type (DS05) and is 10 years old now, I shipped it back from London. I've only ever bought new filters and a button on the handle broken. New part was only $30.
I only use it once a week now since getting a roomba 3 years ago.
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24-02-2014 14:17 #11
24-02-2014 14:25 #12
It should have a number for customer service located on the vacuum somewhere. I'd be ringing it if I were you. 3.5 years is not long enough for a Dyson IMO.
24-02-2014 14:28 #13
Like many products, Dysons are now also made off-shore. The were made in England but are now manufactured in Malaysia. It's great that so many people are finding theirs are lasting still.
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24-02-2014 14:37 #14
I think it's deceptive. OP I'd ring and if the response is poor I'd post on their Facebook site (if they have one) and post reviews online such as product review to warn others of these crappy new batches of Dysons.
Eta:my mil has a Dyson and it's 8 yo used at least twice weekly and still great apart from a filter change. So yours SHOULD still going. They still charge the same amount!
Last edited by Little Miss Sunshine; 24-02-2014 at 14:44.
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24-02-2014 14:56 #15Senior Member
- Join Date
- Mar 2008
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24-02-2014 14:56 #16
Mine is 5yrs old, has had a new motor in yr 4 though didn't cost that much to replace.
Sent from my GT-N7105T using The Bub Hub mobile app
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24-02-2014 15:16 #17
6 .5 years and no problems yet
24-02-2014 15:24 #18
Mine is 13+ years and hasn't missed a beat
Me + DH = DS1 (6), DS2 (2) and #3 due September 8th
24-02-2014 15:25 #19
4.5 years and going strong. I expected it too keep going at least another 4 years. Thinking of replacing the head with a turbine head. Has anyone else done this?
24-02-2014 15:27 #20
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