Why don't you ring the store and ask to speak to the manager?
This will give you the opportunity to ask the question and address the issue of how you were treated by the staff member.
Results 11 to 20 of 45
07-02-2014 15:18 #11
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07-02-2014 15:20 #12
I've never heard of doing this! But I also don't buy aerosol products (I use roll on deodorant and no air fresheners).
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07-02-2014 15:38 #13
It's either permitted or not.
I think by entering in a discussion I will be fobbed off with, Öh well we've had issues in this store before so we don't allow it", or something along those lines.
Also, I never got her name.
I'd have to go in again to find that out, bit pointless ringing up when all I can do is give a description of how she looked.
I have replied to the last email I got.
I'll see what they say next.
However Degrassi, I might still have to go in to the store manager and that's no problem but I'd like to know where I stand first.
08-02-2014 10:03 #14
I used to work in a pharmacy. We never had issues with people having a quick spray into the lid to smell a product. We only took issue when the high school kids would come in after school and spray themselves with deodorant because they were a bit stinky. There were times we made them buy the product because they'd used half a can (as stinky teenage boys do)!
The least they could have done is asked you if you wanted help. Usually if someone is doing something they shouldn't they'll feel guilty and stop spraying. But I think you're well within your right to have a quick spray of something to determine the smell.
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08-02-2014 10:11 #15
If they are objecting to people spraying a little they should have a tester aerosol available for everyones use.
I personally always test deodorants and have never had any issues. I think I probably just wouldn't go back to the chemist after that experience. Prehaps write a letter/email to the store manager explaining this.
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08-02-2014 11:19 #16
I always give a little squirt into the lid if it is deodorant or dry shampoo and don't feel bad about doing it if there is no tester, as one of the predominant reasons you're buying it is because of the scent/smell, and perfumes have testers.
OP, Can you imagine if you took it home and loathed the scent and then returned it , I am sure that would be much worse for their store policies.
Last edited by Mod-Uniquey; 08-02-2014 at 11:21.
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08-02-2014 11:35 #17
I might have a sneaky spray in the lid too, but I think you're over thinking this all a bit too much.
I get that she was rude, and that's not cool, but going into an investigation of store polices etc seems a bit over the top for such an inconsequential situation.
08-02-2014 12:28 #18
I have a spray in the lid to smell it. Don't see the problem.
08-02-2014 12:55 #19
I used to work in retail, and if I caught anyone spraying MORE than a little spray I made them pay for it. I had one guy drown himself in deodorant one day, made him buy it, after I finished he went in and tried to return it. Ive also made people buy nail polishes, hair spray and glitter hairspray. The way I see it, if its anymore than a quick spray its stealing. Its like taking a coke from the fridge, drinking a bit and putting it back cos you tested it. Nail polishes especially irk me, cos of fungal nail infections etc...
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08-02-2014 13:01 #20
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