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  1. #1
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    Default Is anyone a medical receptionist?

    I'm looking at doing a medical receptionist course and just after some feedback from those who have done one.

    Where do you go through to get it? Would you recommend that course?

    How much was it and how long was the course?

    TIA

  2. #2
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    HugsBunny is offline Once upon a time there was a bunny.........
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    I'm a medical receptionist and have never done a course :-/ I honestly don't think a course can prepare you for the job itself. But it can definitely help with interviews :-)

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    I've done the certificate 3 in Business administration (medical) through OTEN.

    If you are from NSW and receive an income support payment or FTB A, you only pay the concession fee plus materials fee, so about $150 all up. Otherwise it's the full fee- around $500 I think.

    I don't think OTEN is the best course provider. It can take a lot of time for them to release extra modules and a very long time for them to mark assignments. The last assignment I submitted with them, they've had for almost 4 weeks. I think that's a bit ridiculous! I think they are trying to make more money out of me as once we reach Feb I will have to pay another $150 (another semester) for them to mark my final assignment.

    I'd have a look at the TAFE site in your state. Plenty of tafes offer flexible learning as well as on campus. They are usually the cheaper option in comparison to private colleges too.

    Sent from my GT-I9505 using The Bub Hub mobile app

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    Should add: the course is self paced. It took me 3 months to complete the course. Just waiting for them to mark the last assignment.

    It's an incredibly easy course. You really don't need to purchase the recommended textbooks.

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    I used to be a medical receptionist for a specialist and like PP I did business admin cert III. However I did this on the job after starting. It is a very basic course and I wouldn't bother buying any textbooks. A large practice may expect less from you but I was the Dr's only staff. As such I was receptionist/typist/PA good people skills and typing are pretty much a must I would say. And telephony skills as you end up talking to a lot of patients by phone.

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    can I jump in as well..
    I too am thinking of a medical receptionist course.. In Brisbane the Wesley offer these courses.. Im trying to change career's and thought this would be a good step in the right direction.. but maybe a business cert 3 wld be better your saying?? did you have previous office/reception experience?? I'm coming from a childcare background so my office experience is minimal although I used to work in " front office reception" for hotels many years ago.. Also if you didn't have experience how did you get experience?? Im thinking of doing some volunteer work to get experience as many jobs say " 2 years experience wanted" ... any other advice would be appreciated

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    I haven't worked in that field to use it but I also did the certificate III business admin (medical) through OTEN. I didn't have any issues with them and as pp stated its all self paced but not particularly difficult. I borrowed the text books through interlibrary loans though suspect you could've done it without them.

    I know here that medical reception jobs are hard to get into, more supply than demand and you pretty much have to wait for someone to retire, die or go on leave. Much like my own field (legal admin) really.

    Good luck

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