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  1. #1
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    AdornedWithCats is offline Winner 2013 - Spirit of BubHub Award
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    Default Anyone had trouble with their unimom order recently?

    Hi all,

    Just wondering if anyone else has had any trouble with their unimom order in the last couple of months?

    I ordered & paid for a pump in November and after 7 weeks I still haven't recieved it. I've tried emailing & calling & did get a response (however vague) a few weeks ago which obviously hasn't resulted in anything otherwise I would have my pump by now!

    Thanks in advance.

    Sent from my GT-I9305 using The Bub Hub mobile app

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    I know people were having issues with the uni mom lady around this time last year as well! I wanted to buy some milk storage bags from herm, I contacted her quite a few times but she never got back to me! I'd contact my bank to try to get a refund and then find a better company to deal with as the owner doesn't seem very professional.

  3. The Following 2 Users Say Thank You to JR03 For This Useful Post:

    AdornedWithCats  (15-01-2014),Emmakin  (15-01-2014)

  4. #3
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    Thanks JR, I think that's what I'll have to do.

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    I had major trouble with their customer service this time last year. They were awful and not prompt. Pity because this pump is good.
    If you don't hear anything soon I would contact your office of fair trading and Lodge a complaint. I ended up doing that.
    Hope it sorts out.

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    If you're looking for a great pump you should try Spectra! Their hospital grade pumps are amazing I've tried 2 different ones and both were great. I hired them from sweetbeats but you can buy them too.

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    AdornedWithCats  (18-01-2014)

  9. #6
    AdornedWithCats's Avatar
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    Quote Originally Posted by mummabear27 View Post
    If you're looking for a great pump you should try Spectra! Their hospital grade pumps are amazing I've tried 2 different ones and both were great. I hired them from sweetbeats but you can buy them too.
    Which ones did you try? I think I was looking at the M1?

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    I ordered a pump from them in mid December. I emailed as soon as I purchased to find out how soon they would post and had a reply the next day.
    The pump arrived 3 days after ordering.

    That sucks that you're having trouble with them as I really like my pump.

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    Which ones did you try? I think I was looking at the M1?

    Sent from my GT-I9305 using The Bub Hub mobile app

    Blotched Tabby I haven't tried the M1, but saw it on display at the Baby Expo last year. I've tried the S2 and the Dew 350 and both were fantastic!

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