+ Reply to Thread
Results 1 to 3 of 3
  1. #1
    Join Date
    Nov 2013
    Posts
    1
    Thanks
    0
    Thanked
    0
    Reviews
    0

    Angry WARNING!! Faulty bassinet

    We brought a bassinet early this year from baby kingdom. It was a Moses basket with cream lining on wooden A frame. Branding on side said bornwithstyle. The strap holding the A frame collapsed with baby in it!!!! Although I have emailed baby kingdom twice AND called giving details of this nobody has got back to me. I would hate for the same thing to happen to someone else so wanted to warn other mummies... Also disgusted with baby kingdoms customer service on such an issue!!!! Beware mummies...
    Last edited by Tippers mum; 21-11-2013 at 13:34. Reason: Include brand name!

  2. #2
    Join Date
    Sep 2009
    Posts
    4,953
    Thanks
    2,141
    Thanked
    2,807
    Reviews
    6
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Call the ACCC. They should be able to help you out.

  3. #3
    babycake's Avatar
    babycake is offline Bubhub Award Winner - 2011- Funniest Thread Award
    Join Date
    May 2007
    Posts
    572
    Thanks
    744
    Thanked
    344
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    Hi There,
    Wow, That sounds awful and potentially very dangerous. Have you gone into the store? When i am unhappy with a service and product, i find that I get a lot more out of going and speaking with a person face to face. That way you can get their name and follow it up.
    Are you wanting them to refund and give you your money back? If so you have a great case, if you have any trouble ring fair trading and they will help you out. Over the years i have gotten a lot of refunds and decent service by being persistant. Ring everyday if you have to, get the persons name and call the next day, and the next until something is done.
    good luck.


 

Similar Threads

  1. which should i buy - bassinet or cot
    By Timmuller in forum Ask a CHOICE Expert
    Replies: 1
    Last Post: 02-10-2013, 09:31
  2. faulty Pregnancy tests or early positive?
    By Penz in forum Conception & Fertility General Chat
    Replies: 2
    Last Post: 16-05-2013, 15:49
  3. Faulty Home PregnAncy Test
    By Cool Cookies in forum Conception & Fertility General Chat
    Replies: 4
    Last Post: 07-02-2013, 13:43

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
FEATURED SUPPORTER
Baby MonitorsLooking to buy a baby monitor? :: Read viewer reviews of baby monitors BEFORE you buy :: Buy at a local or online Baby ...
REVIEWS
"Pigeon teats rule!"
by Alex
Pigeon PP Wide Neck reviews ›
"Wonderful natural Aussie made product!"
by Mrstwr
Baby U Goat Milk Moisturiser reviews ›
"Replaced good quality with cheap tight nappies"
by Kris
Coles Comfy Bots Nappies reviews ›