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  1. #51
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    It's normal to still get charged. Think of it like a gym membership, if you don't go you still have to pay right, thats just how it is.

  2. #52
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    Quote Originally Posted by FearlessLeader View Post
    Yours is council run, isn't it? So the carers there are being paid by the council, not solely through fees.
    Yes

  3. #53
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    Its normal.

    I have worked in a council run centre, and also a community (parent committee, not for profit) centre. The council was, years ago, 50% fee if you called the day before, 100% if you didn't call, or called on the day. They changed it to 100% regardless, as they still have staff to pay and were losing money. If you were going away and gave 2 wks notice, it was free.

    The committee run was the same, it was 70% if you called within 30 mins of the day starting.

    you can always ask to see their policy on fees to know where you stand. There should be a part on "holding fees" or something similar. If your centre is accredited, there SHOULD be a copy readily available for parents to access, usually kept in the foyer.

    Sent from my GT-S5830T using The Bub Hub mobile app

  4. #54
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    I only get charged half fees if DD is sick.

  5. #55
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    We also get charged for Christmas and Boxing Day (all public holidays as well but those two particularly bug me!) and also staff development days!

  6. #56
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    Quote Originally Posted by ICanDream View Post
    We also get charged for Christmas and Boxing Day (all public holidays as well but those two particularly bug me!) and also staff development days!
    I get charged those days too, but because DD is in full time I get about 2 weeks a year of half rate holidays if I ever want to take her out to go away on holiday.

  7. #57
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    Quote Originally Posted by Hollywood View Post
    I get charged those days too, but because DD is in full time I get about 2 weeks a year of half rate holidays if I ever want to take her out to go away on holiday.
    We just had this introduced, they keep changing their policy. However, from what I understand you can only take the two weeks at the same time, so we can't just take say a week at Christmas and then a week at Easter which I find a bit frustrating if you're planning things.

  8. #58
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    We still have to pay even if we take our kids away on holidays...
    We don't stop paying until they leave and go to school.
    We can't even cancel their enrollment before Xmas and re enrol after as there is a huge wait list and demand for Childcare in our area.
    My Ds starts big school next year so at least I only have to pay for one

  9. #59
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    Yes it's standard - c/care centres are a business like any other business so I feel it's understandable.

    However I don't agree that parents should have to pay fees for public holidays when they're not even open.

  10. #60
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    Completely see the OP's point although the practice does seem to be standard. I wish there was room in the system for them to have a list of kids who'd like a certain day if avail b/c someone was sick -then if you gave enough notice (say the day before), they could offer yr place to another child. Thereby covering their costs - infact they would make money on it if they charged you 1/2 price for a sick day. If the market was in our favour as consumers, this sort of thing would evolve, Im sure, as centres would be forced to do this sort of thing to compete - but it's the opposite - huge demand for CCCs, at least where I live, so they have no incentive to do this sort of thing.


 

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