It's normal to still get charged. Think of it like a gym membership, if you don't go you still have to pay right, thats just how it is.
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30-07-2013 16:07 #51
30-07-2013 16:10 #52
30-07-2013 16:11 #53
I have worked in a council run centre, and also a community (parent committee, not for profit) centre. The council was, years ago, 50% fee if you called the day before, 100% if you didn't call, or called on the day. They changed it to 100% regardless, as they still have staff to pay and were losing money. If you were going away and gave 2 wks notice, it was free.
The committee run was the same, it was 70% if you called within 30 mins of the day starting.
you can always ask to see their policy on fees to know where you stand. There should be a part on "holding fees" or something similar. If your centre is accredited, there SHOULD be a copy readily available for parents to access, usually kept in the foyer.
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30-07-2013 16:33 #54
I only get charged half fees if DD is sick.
30-07-2013 18:00 #55
We also get charged for Christmas and Boxing Day (all public holidays as well but those two particularly bug me!) and also staff development days!
30-07-2013 19:24 #56
30-07-2013 21:13 #57
02-08-2013 05:18 #58
We still have to pay even if we take our kids away on holidays...
We don't stop paying until they leave and go to school.
We can't even cancel their enrollment before Xmas and re enrol after as there is a huge wait list and demand for Childcare in our area.
My Ds starts big school next year so at least I only have to pay for one
02-08-2013 06:40 #59
Yes it's standard - c/care centres are a business like any other business so I feel it's understandable.
However I don't agree that parents should have to pay fees for public holidays when they're not even open.
05-08-2013 19:32 #60
Completely see the OP's point although the practice does seem to be standard. I wish there was room in the system for them to have a list of kids who'd like a certain day if avail b/c someone was sick -then if you gave enough notice (say the day before), they could offer yr place to another child. Thereby covering their costs - infact they would make money on it if they charged you 1/2 price for a sick day. If the market was in our favour as consumers, this sort of thing would evolve, Im sure, as centres would be forced to do this sort of thing to compete - but it's the opposite - huge demand for CCCs, at least where I live, so they have no incentive to do this sort of thing.
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