Not Centrelink but I hate speaking to automated operators.
Every time I call Foxtel they can never understand me, I'm Australian and well spoken.
"You chose Change Options, is that right?"
"I'm having difficulty hearing you. Please tell me in a few words why you are calling."
"I'm having difficulty heading you. Please tell me in a few words why you are calling."
Ahh, drives me mental!
+ Reply to Thread
Results 11 to 20 of 40
11-04-2013 10:21 #11
11-04-2013 10:24 #12
11-04-2013 10:31 #13
OMG those automated things annoy the sh!t out of me. I don't mind the ones where you press buttons but the speaker recognition ones just frustrate me to no end!!
11-04-2013 10:32 #14
I get so annoyed I have to just hang up sometimes lol.
11-04-2013 11:01 #15
I swear to god Centrelink are staffed by poo flinging monkeys.
i had two rent certificates sent out to me for some reason. My rent situation hadn't changed so i was baffled when i had two sent out to me again. i was on hold for an hour to have Glen tell me that I had missed some questions on the original form. Um, no I filled it out right mate. He said no, I had to fill out BOTH forms, get TWO copies of my lease verified by a JP and send it away.
the next day I spoke to a helpful lady called Diana and explained what the dude told me, she took 30 seconds, looked at the form said 'no. The form is filled out correctly, ignore the rent certificates we sent to you, and why would we need a copy odd your lease we have a copy here?! It's sorted. Have a nice day!'
poo flinging monkeys I tells ya...
11-04-2013 11:04 #16
Best description yet!!!
11-04-2013 11:09 #17
They STILL havent called me for my 8:40am appointment. Its 10:09am.
11-04-2013 11:11 #18
I honestly think they don't have a call centre and the people who answer the phones are the ones who sit at the desks In the actual centre link offices and they alternate between serving people in the office and answering phone calls. There is not one call centre provider who is this bad.. Even Telstra or Optus whomever isn't this bad..
I think the ' were experiencing a high demand' voice over is never turned off so even if they aren't experiencing a high demand it covers their **** for not having enough staff.
11-04-2013 11:12 #19-
- Join Date
- Jan 2013
Didn't it give you a call back option?
I use the call back and they called back after 10mins both times.
11-04-2013 11:12 #20
By escapethefate in forum General ChatReplies: 29Last Post: 13-08-2012, 23:35
GymbaROOGymbaROO offers activities for babies & toddlers in a fun learning centre, focussing on developmental education. ...
LATESTToilet training: when is the best time to start?Why it is OK for your child to be differentWhat is a blessing way? How is it different to a baby shower?
POPULARWhen can I start giving chores to my children?New baby nursery checklist – a guide to newborn essentialsWhat to pack for labour and hospital – a checklist
FORUMS - chatting now ...
Happiness thread.General Chat
Mixed slumber partyGeneral Chat
any one else get a bfp after laparoscopy?Endometriosis Chat
Missed miscarriage... waiting, waiting, waitingPregnancy Loss Support
Flying with a 7 month old - overnight or during day better?General Parenting Tips, Advice & Chat
Am I the only thread killer??General Chat
April/May TTC group chatConception & Fertility General Chat
Selling your house privately...General Chat