+ Reply to Thread
Page 1 of 3 123 LastLast
Results 1 to 10 of 24
  1. #1
    Join Date
    Jan 2013
    Location
    townsville
    Posts
    2,816
    Thanks
    1,570
    Thanked
    1,277
    Reviews
    2
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Awards:
    100 Posts in a week

    Default :( not very happy

    So lovely DD broke my iPhone 4S and money's not exactly permitting buying a new one so I brought a second hand iPhone 3GS. No issues with the phone love it. But I went put to buy a case for it. Anyways I asked the lady at casphone which case would definitely fit an iPhone 3GS and she gave me 3 options anyway I picked one got it home put my phone in it it'd it nicely went in great seemed perfect but the next morning the edging is breaking away ?!?!? ImageUploadedByThe Bub Hub1365472705.414745.jpg ImageUploadedByThe Bub Hub1365472728.683584.jpgImageUploadedByThe Bub Hub1365472747.874609.jpg so I took it back in with my receipt to show her what is happening all she could say was I could buy a new one she wasn't sure why it did that it is great quality and is suppose to fit a 3GS. What a frighten waste of $45 sure it's $45 but $45 on a product that lasted 12 hours. So I'm not very happy

  2. #2
    Join Date
    Feb 2012
    Location
    Brisbane North
    Posts
    4,459
    Thanks
    1,581
    Thanked
    1,803
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    I'd demand a refund. It was faulty so you are entitled to one.

  3. The Following User Says Thank You to GlitterFarts For This Useful Post:

    SoThisIsLove  (09-04-2013)

  4. #3
    Join Date
    Jan 2013
    Location
    townsville
    Posts
    2,816
    Thanks
    1,570
    Thanked
    1,277
    Reviews
    2
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Awards:
    100 Posts in a week
    I thought so too but apparently not my only option is to buy a new one. So I basically just flushed $45 down the toilet

  5. #4
    Join Date
    Apr 2009
    Posts
    1,004
    Thanks
    212
    Thanked
    290
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    You are definitely entitled to a refund if the product is faulty. Demand one or say you are taking the matter to consumer affairs.

  6. The Following User Says Thank You to felicia81 For This Useful Post:

    LoveLivesHere  (09-04-2013)

  7. #5
    Join Date
    Aug 2012
    Posts
    180
    Thanks
    0
    Thanked
    41
    Reviews
    0
    She told you to buy a new one?
    Afraid not, you've been sold a product thats not of merchantible quality, not fit for purpose, etc.
    you are entitled to a refund, its a consumer right protected by the trade practices act.
    You go girl.

  8. #6
    Join Date
    Jan 2013
    Location
    townsville
    Posts
    2,816
    Thanks
    1,570
    Thanked
    1,277
    Reviews
    2
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Awards:
    100 Posts in a week
    Policy is once its opened they don't a refund wtf I know my phone would fit as it was put into the exact same display one. It's just poor quality the hard plastic is just crumbling but receipt or not I'm not allowed a refund or even exchange I literally bought it before close and bought it back the next day at opening . It didn't even last a whole frighten day. I'm a tight *** and don't like wasting money maybe that's why I'm annoyed

  9. #7
    Join Date
    Apr 2011
    Posts
    330
    Thanks
    21
    Thanked
    45
    Reviews
    0
    Quote Originally Posted by felicia81 View Post
    You are definitely entitled to a refund if the product is faulty. Demand one or say you are taking the matter to consumer affairs.
    I agree with this ^^ good luck

  10. #8
    Join Date
    Jan 2008
    Posts
    8,245
    Thanks
    1,772
    Thanked
    2,017
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 posts
    Awards:
    100 Posts in a weekBusiest Member of the Week - Most posts for the week ended 19/6/2014
    Demand a refund. She sold you faulty goods or mislead you on the suitability of the case for your phone.
    Tell her you will be contacting the office of fair trading and follow through if she still doesn't issue a refund.

  11. The Following User Says Thank You to HarvestMoon For This Useful Post:

    ~ElectricPink~  (09-04-2013)

  12. #9
    Join Date
    Aug 2012
    Posts
    180
    Thanks
    0
    Thanked
    41
    Reviews
    0
    The policy can't override the legislation.
    If its faulty, they're obliged to replace or refund.
    I'd be asking to speak to store owner, then going to Consumer Affairs.

  13. The Following 6 Users Say Thank You to BrinnZiggy For This Useful Post:

    ChickyBee  (09-04-2013),kezanazz  (09-04-2013),LoveLivesHere  (09-04-2013),mama and her little bearxxx  (09-04-2013),Mulva  (09-04-2013),~ElectricPink~  (09-04-2013)

  14. #10
    Join Date
    Mar 2013
    Posts
    6,254
    Thanks
    956
    Thanked
    4,772
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 posts
    It's not about what she "says" you can have. Legally she is obliged to replace a faulty product. Demand a replacement as is your legal right!!


    soon to be joining the TTC bandwagon ❤

  15. The Following User Says Thank You to MrsTugs For This Useful Post:

    SoThisIsLove  (09-04-2013)


 

Similar Threads

  1. Not happy!
    By Squeegee in forum Pregnancy & Birth General Chat
    Replies: 4
    Last Post: 21-08-2012, 18:06
  2. I'm so happy ...
    By Smartiecat in forum Stay At Home Mums (SAHMs) Chat
    Replies: 3
    Last Post: 06-08-2012, 07:17
  3. Happy happy joy joy
    By Maia in forum Single Parents
    Replies: 6
    Last Post: 18-06-2012, 11:22

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
FEATURED SUPPORTER
The Health Hub & Glowing ExpectationsGlowing Expectations is conveniently located at The Health Hub in Darlinghurst. We offer pre & post natal personal ...
REVIEWS
"Pigeon teats rule!"
by Alex
Pigeon PP Wide Neck reviews ›
"Wonderful natural Aussie made product!"
by Mrstwr
Baby U Goat Milk Moisturiser reviews ›
"Replaced good quality with cheap tight nappies"
by Kris
Coles Comfy Bots Nappies reviews ›