We own a property in a complex with an on site manager.
This was our principle place but we moved to be closer to work, so we rented it out.
We are intending to move back in a few years when our current property gets too small for our family.
My issue is because she's the on site manager and a people person it's almost like she gets emotions involved. She has also dropped the ball with a few repairs.
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28-03-2013 08:41 #1
On site manager, what would you do?
28-03-2013 08:53 #2
Sorry submitted before I finished:
Just after we moved out in October the air con broke, we said were happy to fix / replace just need 3 quotes. It never got fixed until December and during those two months she kept asking what we are doing as the tenants are finding it hot - our response we are still waiting on the 3 quotes, and we will repair as soon as we have them.
We ended up organising it ourselves.
The current situation is the tenants lease is up ( we gave correct notice we were ok to renew) and they still haven't signed. We made it clear that we didn't want a periodic lease as we are currently pregnant and don't want that hassle, if they don't want to renew then we are happy to get new tenants.
The email yesterday was that they were still looking but not having much luck ( we took a gamble with these tenants so I'm not surprised), and we need to have some flexibility.
I ended up calling her and saying we will be flexible and give two weeks but if they don't have somewhere by then we want to get new tenants in.
I am worried she is too involved with the daily grind of tenants, whilst I think it's great she can keep an eye on the place it also means that she also seems to be wrapped up in the daily lives.
Considering we will move back do we put up with this for another 4/5 years or do we get an agent in?
Please look at this from owners point of view not as a tenant.
We are paying her alot of money each year ( Shea not cheap) and I feel she can't look after repairs properly ( so does impact tenant) and is too involved
28-03-2013 09:07 #3
Can you private rent it out. As a tenant our real estate is crap and I suggested to the owners they do. Or find another real estate. Is there anything to say you have to use her ?
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28-03-2013 11:39 #4
We had a managing agent for our other property that was great, tenants loved her and so did we. My concern is that we will be moving back in a few years so I don't want a sour relationship between us. Any tactical approaches to either get her to do her job or deal with another agent?
28-03-2013 12:12 #5
She may not even be there in a few years . You need to do what's best for you. As a tenant I would blaming the owner for the air con and I bet she was too. Your paying for a service you aren't getting . You could express your concerns and see if things change or try someone else . If she's that concerned with tenants I doubt she'll change
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