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  1. #31
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    What I don't get is how your story doesn't "add up"? You pre ordered the seafood, a fair bit bc it's xmas, you had the printed email, you picked it up. What's to get??

  2. #32
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    OMG WTF? lol Waiting to hear about the follow up. I was at coles the other week and asked the deli man "whats the best prawn to go with surf n turf?" He just looks at me blankly "iono" he says shrugging....rightio.... Coles have gone down hill...

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    Quote Originally Posted by delirium View Post
    What I don't get is how your story doesn't "add up"? You pre ordered the seafood, a fair bit bc it's xmas, you had the printed email, you picked it up. What's to get??
    I think the issue was that it took me a few minutes to find the email on my phone.

    I've just gotten a new phone and it only keeps emails less than 24hrs old on it, so I had to access the web version and it was just hard work. The whole time, she stood next to me making comments like; "I have the exact same phone as you, and MINE doesn't delete my emails" as if I was making it up and just trying to buy time or something!

    But even then, as if I'd be able to design and build a fake HTML email to the exact spec of the Coles confirmation email on my mobile phone in less than 3 minutes. Like, seriously??

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  5. #34
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    All for $126 worth of seafood lol that's a lot of work designing a page for that

  6. #35
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    Default Would this make you feel bad?

    I think I might have just walked out rather than be accused of nefarious plotting and escorted to the checkout.

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  8. #36
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    Quote Originally Posted by BettyW View Post
    I think I might have just walked out rather than be accused of nefarious plotting and escorted to the checkout.
    This! I hope you got the chicks name and included it in the email! What absolutely terrible customer service and its reasons like this that I dont even bother shopping at Coles! What a tard! My DF could eat 3 kilos of prawns all by himself! Bah!

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    Default Would this make you feel bad?

    Wow that's terrible!! I would have been livid, and probably would've complained right then and there whilst leaving them with the trolley and walking out.

  10. #38
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    lambjam is offline Nitwit! Blubber! Oddment! Tweak!
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    Default Would this make you feel bad?

    I've been considering a boycott on my local Coles in objection to that stupid song playing over and over (FFS, I'm here aren't I?! You don't need to advertise to me anymore). Thank you for this nail in Coles's coffin

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  12. #39
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    Outrageous. You were spending money in their store ..... I would be furious. I'm angry for you . Bah humbug Coles.

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    Default Re: Would this make you feel bad?

    Quote Originally Posted by BettyW View Post
    I think I might have just walked out rather than be accused of nefarious plotting and escorted to the checkout.
    This this this this this

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