+ Reply to Thread
Page 3 of 3 FirstFirst 123
Results 21 to 26 of 26
  1. #21
    Join Date
    Jan 2012
    Posts
    1,083
    Thanks
    123
    Thanked
    403
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    Wow bellibean, that's a bit scary.

  2. #22
    Join Date
    Feb 2012
    Posts
    1,013
    Thanks
    29
    Thanked
    192
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    What the hell kind of safety and product testing is this company doing?? Do they even check anything before they start mass producing and selling. What a joke!! Maybe today tonight DO need to do a story!! They're just wasting people's money by producing these useless accessories. Yes the prams themselves are good products but they extra accessories are a joke!

  3. #23
    Join Date
    Aug 2012
    Posts
    5
    Thanks
    2
    Thanked
    0
    Reviews
    0
    Hi KCT,
    Did you get any further with compensation from Baby Jogger? We've just discovered we're in exactly the same situation having outlayed a significant amt to purchase the BJ City Elite plus accessories 2.5yrs ago. We bought it specifically because it could seat two with the additional purchase of the toddler seat. Now Bub2 imminent and looks like we have to purchase a completely new pram system!!! DH was trying to buy toddler seat, found it had been recalled and and then came across this forum advising to not even consider a 2nd hand seat as extremely unsafe. Agree with comment - 'What the hell kind of safety and product testing is this company doing?? Do they even check anything before they start mass producing and selling.' It's totally unethical!!! I'm absolutely furious (and stressed!) It took us sooo long to research the first pram (which I loved!), not to mention the money!

    Have you found a suitable alternative. Might post a separate thread on this question... thanks!

  4. #24
    Join Date
    Feb 2012
    Posts
    1,013
    Thanks
    29
    Thanked
    192
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    Hi NRP. I haven't progressed with anything yet! They absolutely refused to budge and I've been so busy so haven't had time to do any further research. I'd say our only hope now is contacting today tonight or going to the magistrate. Today tonight sounds like a much easier process. I've already sold my city elite because it was totally useless. Looking for alternatives now. The baby jogger city select is great but I refuse to spend any more money with that company. God knows what safety issues will come up with that pram. And as we know their customer service and loyalty to customers totally sucks!! Another case of a massive company ripping off young families and getting away with it. Yes as you can tell....I'm still very angry! Sorry....I wish I had better news for you.

  5. #25
    Join Date
    May 2010
    Posts
    833
    Thanks
    1,150
    Thanked
    420
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    OK so a friend tells me she was offered the city select (I hope that's right) for $650 as a trade in and was able to keep her old pram.
    She did have to argue the point with the extensively, stating the the pram she had purchased was not accurately described and can only cater for one child, while at the time of purchase knew she would require it for two children.
    She had also stated how happy she had been with her city elite and had recommended it to all of her friends, had convinced two members of her mothers group to buy them blah blah.
    Keep emailing, keep it pleasant and keep arguing! She did have her win several months ago tho..

  6. #26
    Join Date
    Feb 2012
    Posts
    1,013
    Thanks
    29
    Thanked
    192
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    Quote Originally Posted by AllYouNeedIsLove View Post
    OK so a friend tells me she was offered the city select (I hope that's right) for $650 as a trade in and was able to keep her old pram.
    She did have to argue the point with the extensively, stating the the pram she had purchased was not accurately described and can only cater for one child, while at the time of purchase knew she would require it for two children.
    She had also stated how happy she had been with her city elite and had recommended it to all of her friends, had convinced two members of her mothers group to buy them blah blah.
    Keep emailing, keep it pleasant and keep arguing! She did have her win several months ago tho..
    Thanks heaps for the information. I have tried all of this trust me. Tried being nice. Tried threatening legal action - nothing worked. They are sticking to their guns now. I reckon that they've offered too many people that deal now and they're refusing to do it any more. I think if you purchased the toddler seat at the same time as the pram you are in a better position to bargain with them. They wouldn't do anything for me because I only purchased the pram to start with.......even though I had every intention of purchasing the toddler seat when my second bub was on the way. This company have obviously made a ge error in the safety testing of their product and are expecting all of us to wear the cost of their negligence. It's disgusting!


 

Similar Threads

  1. Baby jogger city elite toddler seat
    By peasmum in forum Product Recommendations & Questions
    Replies: 12
    Last Post: 28-02-2013, 12:13
  2. City Elite Double Stroller
    By OhSheGlows in forum Product Recommendations & Questions
    Replies: 1
    Last Post: 11-04-2012, 20:40
  3. Whats the difference between a Baby Jogger City Elite and the city mini?
    By bAaM in forum Product Recommendations & Questions
    Replies: 12
    Last Post: 25-02-2012, 15:39

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
FEATURED SUPPORTER
Ultimate SleepHad a wonderful, uninterrupted sleep? Luxury Australian made, hypoallergenic & machine washable products so everyone ...
REVIEWS
"Made bed time less anxious"
by Meld85
My Little Heart Whisbear - the Humming Bear reviews ›
"Wonderful natural Aussie made product!"
by Mrstwr
Baby U Goat Milk Moisturiser reviews ›
"Replaced good quality with cheap tight nappies"
by Kris
Coles Comfy Bots Nappies reviews ›