+ Reply to Thread
Page 4 of 4 FirstFirst ... 234
Results 31 to 32 of 32
  1. #31
    Join Date
    Apr 2011
    Location
    Sydney
    Posts
    748
    Thanks
    410
    Thanked
    273
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    OMG – can you believe I’ve just been defending myself with my mum again!! I have the day off today and she phoned me at home so I thought I better answer her call and for 30 minutes I have been trying to convince her that it is not acceptable to carry the phone with me at all times and especially answer it during my customer service. She just can’t understand why I can’t just quickly excuse myself and answer my phone and say “I’ll call you back”. The fact that I am answering my mobile in front of a customer is not right to me.

    I actually enjoy dealing with customers (well, most of the time) and I give them my full attention, I want to give them 100% and so does the rest of my team, most of our customers come in and call us by our first name, it’s really great. I wouldn’t dare jeopardise this by carrying my phone with me and answering calls. By the way, I’ve been trying for another baby and I don’t think carrying my phone in my pocket all day long is going to do any good for me (sure, nothing’s proven, but why risk it!!!).

    I can’t believe this happened on Wednesday night and I’m still angry about it. I can't believe that I'm 36 years old and still fight with my parents, WTF???

    Venting to you all and having you all agree with me has actually helped me out, sort of like therapy, so thank you all for taking the time to reply. Anyway, I’m off to the shops soon for more retail therapy
    Last edited by AceOfBase; 18-05-2012 at 10:33.

  2. #32
    Join Date
    Jul 2010
    Posts
    413
    Thanks
    136
    Thanked
    154
    Reviews
    2
    I mananged a bakery for a number of years. The amount of times I had to pull up younger staff on answering their phones while on the clock.

    Of course you don't take private calls/ check messages on your phone while being paid to work in retail/ customer service.

    Your mum is being unreasonable.


 

Similar Threads

  1. Baby jogger customer service
    By peasmum in forum Product Recommendations & Questions
    Replies: 2
    Last Post: 06-01-2012, 21:31

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
FEATURED SUPPORTER
Cots on BubhubLooking to buy a cot or bassinet? :: Cot safety checklist :: Local or online nursery ...
FORUMS - chatting now ...
REVIEWS
"Made bed time less anxious"
by Meld85
My Little Heart Whisbear - the Humming Bear reviews ›
"Wonderful natural Aussie made product!"
by Mrstwr
Baby U Goat Milk Moisturiser reviews ›
"Replaced good quality with cheap tight nappies"
by Kris
Coles Comfy Bots Nappies reviews ›