Im wondering if anyone can point me in the right direction to lodge a complaint about treatment my father received at Dubbo Base Hospital.
He went in last week and what should have been a simple procedure ended up with him in quite alot of pain. He was not impressed with the treatment itself and the care (or lack of) he received after.
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08-05-2012 11:54 #1
Where can I lodge a complaint about a hospital?
08-05-2012 12:00 #2
Just ring the hospital and ask to speak to someone regarding a complaint.
Hospitals get heaps of complaints and mostly have a specified person to deal with them. Usually called something like a patient liaison officer
I hope your dad is ok now
08-05-2012 12:17 #3
Thanks for the quick replies.
He is feeling alot better now. He has had this procedure several times and nothing like this has ever happened.
08-05-2012 12:18 #4Senior Member
- Join Date
- Feb 2010
After speaking with the hospital and your still not happy, google Health care complaints commission. Very useful website
08-05-2012 13:54 #5
The Following User Says Thank You to FirstTimeMummy2012 For This Useful Post:
08-05-2012 15:32 #6Senior Member
- Join Date
- Feb 2010
Thanks I'm on my mobile and can't do stuff like that!!!
08-05-2012 20:44 #7
Try an Ombudsman. Lodge a formal complaint. I don't blame you for wanting to lodge one. I was unimpressed with a hospital I had to attend and I am annoyed I never put a complaint it.
08-05-2012 21:20 #8
Every hospital has a patient representative. You should be able to contact them through the hospital switchboard.
08-05-2012 21:20 #9
Or ask to speak with the nurse unit manager of the ward he was on.
By delirium in forum Family FinancesReplies: 3Last Post: 18-07-2012, 21:43
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