3 hours. Telstra. Also spent 8 hours on the phone to them being transferred, disconnected, ringing back and repeating cycle. Argh
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25-01-2012 16:48 #21
25-01-2012 18:47 #22
Telstra is the worst in my experience. They kept transferring me from person to person and each time I had to explain myself all over again. I was on hold between consultants for *ages*. In the end I hung up and filed a complaint with the telecommunications ombudsmen, and the issue was subsequently resolved within days (by ONE operator who rang ME).
25-01-2012 18:54 #23
25-01-2012 18:57 #24
3.5 hrs with Telstra because I was being stubborn and refusing to hang up. My dh eventually wrestled the phone off me or I don't know how long it would of been!
Sent from my iPad so pardon the errors!
By Chew the Mintie in forum General ChatReplies: 3Last Post: 14-07-2012, 11:45
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