Then again... When I worked checkout there was no training on how to pack a bag well.
So to get a checkout staff person that cares how they pack is lucky! Some care and some don't.
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13-01-2012 15:43 #11
13-01-2012 15:51 #12
I still find it weird that the check out staff pack the food for you. In England you do it yourself!
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13-01-2012 16:04 #13
FWIW, I use a cold bag and put all the cold things in there together. If my meat is leaky, more often than not the check-out operator will put it in a plastic bag without asking, and if they don't, I ask for one. And if I don't like how they are packing it, I just say "Let me give you a hand" and take over and do it myself. They think I am being helpful, but really I am thinking you just put a heavy tin on top of my bread you idiot! and I get things packed how I want
13-01-2012 16:20 #14
13-01-2012 16:35 #15has left the building
- Join Date
- Dec 2008
You were right to say something - meat should go in a separate bag. Tbh i do think you could have toned down how you responded - the part about killing unborn babies was a tad strong (not saying it's not true but a simple 'excuse me but it's dangerous mixing raw meat with other good could you please put them in separate bags'). The cashier was rude to not respond though.
In short i think the way you spoke to the cashier was a bit hormonal but i don't disagree that you had every right to speak up and that the check out operator was wrong in the way she packed the bags.
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13-01-2012 16:49 #16
I remember being 18 and below and being absolutely mortified if my Mum said anything to anyone in public, even if she was in 'the right', just the sheer fact she said it in front of me would be enough for me to chastise her after we left the scene or situation. However, now that I am a Mum myself, I do and say the same things she did, not impolite things (I'm not talking about being rude to someone in public), but simple things such as telling the deli lady you were the next person in line or something, so loving6, don't take it to heart, your DD was probably just reacting as an embarassed teen.
13-01-2012 18:20 #17
when I worked at Coles we were taught to put Meat alone in a bag, cold stuff alone in bag , hot chook alone etc so she shouldn't have put together
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13-01-2012 18:29 #18
And for what it's worth, I embarass my kids on a daily basis (it's in our job description ) so a from me for both of you.
13-01-2012 18:33 #19
It's probably not something I'd do, because I hate confrontation and am a wuss, but I actually think it's good you told her WHY it's a bad idea... because if you just asked her to put things in a seperate bag she might just think you're picky/fussy... but now, she knows WHY and might reconsider doing it in future.
I guess tone was important too probably... the words aren't an issue IMO, but if you said it in a b*tchy voice then it'd probably be a bit of an overreaction (cos most check-out girls are quite young and probably don't know this stuff), but otherwise... meh.
I think it's weird she said nothing though - in a customer service role I'd always apologise and be polite, even if the person was being a complete douche. If all it takes is a simply, "Sorry, I didn't know," and then repacking a little... I don't see why she couldn't be bothered. That's pretty rude and slack.
It's not a big deal (what you said) anyway Jen... so don't stress.
13-01-2012 19:08 #20
That is gross, you were definitely right to say something. Checkout operators are trained how (and what) to bag and group, and anyone who works in a supermarket knows about cross contamination.
I'm sorry your DD and you had words about it....she might have felt a bit uncomfortable with you saying something....but better you say something and risk embarrassing her than have you all end up ill because of a checkout operators incompetence.
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