engin - VoIP myths
home > money savers directory > engin > engin & how it works > engin VoIP Myths
engin VoIP Myths
VoIP is one the worlds fastest growing industries and with this comes talk and speculation. So what's true and what's not true?
Myth 1: You cannot receive phone calls using VoIP:
False
engin works in a very similar way to the regular telephone service that you are using today. You can make and receive telephone calls to and from any number worldwide.
Myth 2: You can only call other VoIP users when using VoIP:
False
engin allows you to make and receive phone calls to practically any number worldwide. This includes landlines, mobiles, international numbers and selected special service numbers.
Myth 3: VoIP has poor call quality:
False
This depends on a number of factors such as which VoIP provider you choose, type of broadband service and speed of your broadband.
Some VoIP providers have networks that are based overseas, therefore every time you make a call it first has to travel overseas and then back to Australia, which in turn produces call quality. engin has a VoIP network that is built, located and maintained in Australia. Through extensive research and development engin has developed a voice service that is practically indistinguishable to your existing landline service.
For the best voice quality engin recommends a minimum 512/128Kbps broadband plan.
Myth 4: You need to have your PC or laptop on to make and receive calls:
False
Some VoIP providers only offer a service in which you must talk through your computer.
engin offers a service that allows you to use your regular home telephone handset. Therefore when using engin your computer does not need to be switched on to make and receive phone calls, you just need broadband.
Myth 5: You cannot make phone calls when there is a blackout:
False
The engin Voice Box Series 2 has a redundancy feature built in, allowing users to make calls in the event of a black out.
New technology enabled within the Voice Box Series 2 ensures that calls made in the event of a blackout automatically fallback to your pre-existing landline connection.
Myth 6: You cannot call emergency services using VoIP:
False
This will vary depending on the quality of the VoIP provider. engin offers full emergency services so that you can call 000 from your engin phone line.
Myth 7: You cannot keep your existing telephone number when using VoIP:
False
Because the Voice Box Series 2 connects with your existing landline telephone line, you can have two telephone numbers connected to the one telephone handset.
When you pick up the telephone to make a call it will go out through the engin VoIP network. Incoming calls to your existing telephone number and engin telephone number will both ring on the same telephone handset.
Myth 8: VoIP is only for the tech-savvy
False
VoIP is for anyone who wants to save money on their phone bills.
Previously VoIP was only for the technically minded because it was difficult to set-up and maintain a good quality conversation. Today, engin have transformed the Australian VoIP industry by creating an excellent quality VoIP service that offers a simple 3 step process to set-up and is easy to use.
back to top