The Centrelink website boggles my mind, I need to organise PPL and also speak to them about child care allowance etc so I can make the decision and inform my employer of whether I'm returning to work after 4-6 months. Would also like to know how much income I'd be expecting so I can plan our budget for the time I'm not working. I'm anxious of this complete unknown!!
I spent over 30mins on hold yesterday before giving up. I just want to know if you contact them to make an appointment to go in and meet with somebody to discuss everything, submit forms etc etc? Or is everything done online!?