so I picked my ds up from daycare tonight and I get told by the 4 educators in the room (none of which I recognize by the way) that I've only packed 2 formula feeds for him so they've been unable to give him his third bottle.
this is impossible as I know I filled each of the 3 sections with formula. proof of this is there's formula residue in each section, and we sterilize the formula dispenser each night. so I know there was formula in each section.
I kept asking where the third container of formula has got to and everyone just looks at me apologetically, not quite meeting my eyes. I'm getting frustrated because I just want an answer, the truth, so I can move on with my evening. I don't care if they've accidentally given it to another baby, or spilled it out by accident, I get mistakes happen. just own up to it and let's move on.
the head educator for his room returns and I'm getting the same story. I got frustrated and said I'm paying $133 a day and you can't even feed my son with the food I supply you with each day (I mean come on, it's not that hard!) there were other parents around by this stage so she pulled me out to discuss privately.
still no real progress is made, she just said she will talk to the girls and tell me what's happened. I said its not her or I that misses out, it's ds that suffers when he wakes up in traffic and we aren't moving and he hasn't had his dinner. and that, I said, makes me very upset.
we go back in the room and she tries to offer me someone else's formula instead?? I said no I'm not taking anyone else's formula, aside from the fact I don't know how long it's been open. if I'd had to, if have purchased a new can from Coles and made him some up in the car if I'd had to but luckily he slept the entire car ride home so we were home free.
I'm just feeling so upset and hurt and unsure what to do. I'm paying them to take care of ds, paying $133 a day and I feel like we are being taken for a ride and lied to.
they keep all these silly logs and notes and I said well it's all useless if you can't even tell me where his third feed disappeared to and nobody seems to know anything.
I've not taken it up with the centre director yet but if I get fobbed off with more crap tomorrow I suppose il gave no choice.
I always feel like the dragon lady, these issues always happen when I'm doing daycare pick up solo. dh will be there with me tomorrow at drop off though so he can put the boot in a bit too.
I'm just feeling like I have little faith in the people we are paying (not inexpensive amounts either) to card for ds. they can't even keep track of the food I pack for him. what next? forgetting to change him all day? leave him outside in the rain?
I feel hurt that my child is overlooked and not a priority.
what do you think? should I take it up with the centre director? am I feeling disproportionately upset?