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  1. #21
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    Sounds like you were hoping to get a freebie (free consult) by piggybacking off a service you weren't paying for in the first place.

    It's $60, I would pay it.

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  3. #22
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    Quote Originally Posted by VicPark View Post
    Sounds like you were hoping to get a freebie (free consult) by piggybacking off a service you weren't paying for in the first place.

    It's $60, I would pay it.
    That's a bit harsh. As I said, I was happy to pay the testing fee and and the medication but since she was under already I think the consultation fee was unwarranted. Especially since he's ripped me off in the past and also now I see a lot of vets make it routine to check ears and do nails while under.
    As it turns out, my bill was $188. I still think the $60 consult fee was bull.

  4. #23
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    Quote Originally Posted by CanadianKangaroo View Post
    That's a bit harsh. As I said, I was happy to pay the testing fee and and the medication but since she was under already I think the consultation fee was unwarranted. Especially since he's ripped me off in the past and also now I see a lot of vets make it routine to check ears and do nails while under.
    As it turns out, my bill was $188. I still think the $60 consult fee was bull.
    Seems like you just want to vent and have tell people you were right and were ripped off.

    Which is fine - but before I go I will say that I stand by my post in that it appears you were expecting a freebie and are cranky because you didn't get it. From what I've experienced $188 for a consult, medication tests etc is normal. I don't think you've been ripped.

  5. #24
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    I'll preface this by saying I know vet's study a long time and we obviously don't have medicare for pets. But *some* vets are unscrupulous. In the above case, given nurses could have done most of it, I think the added consult fee was a bit shifty. Sure, charge for the actual testing, any meds required. But given the amount they would have been making for the op an extra 5 mins to explain the results or how to clean the ear didn't warrant 60 bucks imo.

    My MIL is elderly, a pensioner and a huge animal lover. She went to our local vet after getting a dog that needed a few missed stitches snipped and an alcohol wipe, they charged her $130. The nurse did it. Up until recently this vet has been the only one in town forever and they are disgraceful. It's only since the new vet came to town they are actually now operating and charging fairly bc they lost all their business.

  6. #25
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    I understand people may have had bad experiences with vets but I'm afraid it really annoys me that a large proportion of people are saying they feel the fee is unjustified. It really undermines the value of professional experience and training, how much would 15 minutes of solicitors time be charged for example if they were to write a quick letter that the secretary probably types up? (Not undermining solicitors just trying to compare the quick procedure people think the vet is doing and the work the nurse can do instead). Yes I can see that people think that it doesn't take much to look at something while the animal is under ga and I would certainly never charge a consult fee if I looked at the ears and they were clean and needed no treatment. Even a quick clean with ear cleaner would be done free of charge if they were a bit waxy but as I've said before for actual problems that need explaining in detail to the owner I think it is reasonable to charge for the professional time involved.
    And I will just add here that although I say this I am actually terrible at charging for my time, I would normally charge something like 10 mins procedure time and meds which would usually be less than a consult fee.
    Sorry for the rant but as a profession we get a lot of stick and regular comments regarding ripping people off and charging a fortune etc. I would challenge anyone to compare the price of a human dental procedure that involves a general anaesthetic, 2 hours of veterinary and nurse time, multiple extractions (can be 10-20), X-rays, medications and aftercare and see how that compares to a veterinary dental procedure. (Just an example of a procedure that causes a lot of complaint with regard to the cost yet people are prepared to pay $$$$ for their own dental care).

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  8. #26
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    Your rant is totally understood (by myself anyways) @nh2489. For the amount of professional experience and knowledge that is expected in the veterinary profession every second person wants to complain about paying for it.

    I still stand by the ears have no regard over the anaesthetic and xray procedure and therefore require a consult charge. If ears are asked about during a vaccination then they are covered under the general check included in the vaccination charging. Most of the time at reception we will give the worst case scenario of the consult+testing+meds when questioned about ears (or anything else non specific to the procedure scheduled). If they only require a clean and no infection is present then the consult would be waived and hopefully have a happier client at the end of the day. Our time is worth something!!

    On the comparison to the human world .... Just this week, I was charged a $70 consult fee by my GP just for him to give me the results of a test he requested I have performed. Do I think this was steep for just results to be given? Yes. Do I value his time and interpretation? Yes. Therefore paid it and happily went on my way.

    Never in my position as veterinary nurse have we charged another full consult fee to interpret results and if you want to ring and ask about those results multiple times we can get the vet to discuss with you as many times as you require. Once again just this week I've had a client ring at least 4 times in regards to ear swab results. The vet has spoken to them each time as well as I've read the pathology report to them as well. We also spent hours chasing up compounded medications and looking into best price available for a very nasty ear infection. Sorry I've ended off in my own rant.

    A question for the OP ... Why do you think your vet practices time, knowledge and experience to work up an ear infection is not worth paying for?

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  10. #27
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    Quote Originally Posted by Tropical Bub View Post
    A question for the OP ... Why do you think your vet practices time, knowledge and experience to work up an ear infection is not worth paying for?
    I am not the OP but from what I read the vet charged her without telling her it will require a consult fee.

    I don't think vets overcharge as a general rule. I think we are used to having rebates when we see drs and specialists so it seems expensive at the vet.

    And meds also don't have a rebate so are so much more expensive.

    Whether a consult fee is justified or not I don't know. I am not a vet ir vet nurse. But I believe that communication is important so tell someone if there is a possible charge.

  11. #28
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    Quote Originally Posted by twinklify View Post
    I am not the OP but from what I read the vet charged her without telling her it will require a consult fee.

    I don't think vets overcharge as a general rule. I think we are used to having rebates when we see drs and specialists so it seems expensive at the vet.

    And meds also don't have a rebate so are so much more expensive.

    Whether a consult fee is justified or not I don't know. I am not a vet ir vet nurse. But I believe that communication is important so tell someone if there is a possible charge.
    The OP said that they told her if she wanted the vet to check her dogs ears it would be $60. So she knew beforehand.

  12. #29
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    Quote Originally Posted by babyno1onboard View Post
    The OP said that they told her if she wanted the vet to check her dogs ears it would be $60. So she knew beforehand.
    Sorry, I did see that and then read the next one which was where she did not get told of the consult fee and got confused

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  14. #30
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    I do think his time is valuable. But because I have been ripped off by him in the past and I've now had more than a few vets/nurses tell me that checking the ears should be a routine check while they're on the table and under anesthesia anyway, I still feel it was an unjustified charge.
    How about my time? Is my time not valuable? When they tell us she's ready to be picked up and then we have to wait 40 minutes only for the nurse to come out and tell us to squirt this medicine in her ears twice a day.
    Anyway, as I said, I paid the bill and I won't be going back.


 

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