"I have consulted with my team and unfortunately we strongly believe the DHS will decline an overseas quotation, only because the service is readily available in Australia.
I completely understand your circumstance with "Donor egg" and respect that going overseas is the better option.
Supercare would be more than happy to assist with your application should you decide to go with an Australian Clinic."
I had some very nasty calls with them after this email as I was quite offended about the comment that the 'service was readily available in Australia'. If donor eggs were so accessible here why would I be considering going overseas!!!!!!