+ Reply to Thread
Results 1 to 6 of 6
  1. #1
    Join Date
    May 2016
    Posts
    2
    Thanks
    0
    Thanked
    0
    Reviews
    0

    Default having problems with returning clothes bought online

    Hi everyone

    Does anyone else hate returning baby clothes or anything bought online as much as I do? Seriously, in Australia, most online shops don’t offer free return shipping so I’ll either have to pay for delivery and then if it doesn’t fit, pay for return shipping as well, along with the horrendous process of dealing with customer service, finding packaging and waiting at the Post Office.

    Would love to hear about your returns experiences, the good, the bad and the ugly! I don’t want to stop shopping online because it’s so convenient, but the returns process really does make me question why I take the risk! Let me know your stories.

  2. #2
    Join Date
    Dec 2005
    Posts
    10,938
    Thanks
    2,608
    Thanked
    2,864
    Reviews
    14
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 posts
    Awards:
    100 Posts in a week
    I haven't had to return anything online from a store (touch wood) however when I buy clothes from NEXT, the parcel satchel is a return one if need be, and it has a very explicit returns sheet which looks pretty easy.

    I've returned a couple of things to eBay in the past, only one was a bit of a hassle.

  3. #3
    Join Date
    Oct 2008
    Posts
    2,368
    Thanks
    498
    Thanked
    1,479
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Are you writing an article or doing market research or something? I'm sure it's fine if you are, I'm just being nosy.

  4. #4
    Join Date
    May 2016
    Posts
    2
    Thanks
    0
    Thanked
    0
    Reviews
    0
    Hi Deku,

    Nah, not doing marketing research nor writing an article. (, sorry if you got the wrong impression). I'd just like to buy more stuff online without the hassle of returning then. Just want to find out if there's an easy solution for that using the knowledge of more experienced moms.

    Thanks!

  5. #5
    Join Date
    Apr 2014
    Posts
    529
    Thanks
    208
    Thanked
    122
    Reviews
    6
    Achievements:Topaz Star - 500 posts
    I get frustrated with returns also, especially for myself. It's either hit or miss with sizes.
    I normally buy things online and return in store if I have to. (If there is a store)
    Similar to Next (previous post) bonds are the same, free postage and I usually use same satchet

    I recently had to return something to Asos, they use parcel point which was cheaper and more convenient than australia post - I dropped it off at the local tatslotto/tobacco store

  6. #6
    Join Date
    Aug 2012
    Posts
    1,878
    Thanks
    76
    Thanked
    629
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    Bonds are great for returns! You use the satchel you got your order in, put the return claim in online and post back free of charge


 

Similar Threads

  1. Replies: 0
    Last Post: 23-01-2016, 01:30
  2. What's the go when buying clothes from international online sites?
    By Marchbundle in forum General Parenting Tips, Advice & Chat
    Replies: 10
    Last Post: 16-01-2016, 17:31
  3. AF returning after D&C
    By M'LadyEm in forum Conception & Fertility General Chat
    Replies: 11
    Last Post: 20-07-2015, 20:39

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
free weekly newsletters | sign up now!
who are these people who write great posts? meet our hubbub authors!
Learn how you can contribute to the hubbub!

reviews
learn how you can become a reviewer!

competitions

forum - chatting now
christmas gift guidesee all Red Stocking
Shapland Swim Schools
Shapland's at participating schools offer free baby orientation classes once a month - no cost no catches. Your baby will be introduced to our "natural effects" orientation program develop by Shapland's over 3 generations, its gentle and enjoyable.
sales & new stuffsee all
Pea Pods
Buy 2 Award Winning Pea Pods Reusable One Size Nappies for only $38 (in your choice of colours) and receive a FREE roll of Bamboo Liners. Don't miss out, we don't usually have discounts on the nappies, so grab this special offer!
Special Offer! Save $12
featured supporter
Baby Car Seats and Infant Car Restraints
Buying a baby car seat? Check out our 'go-to' links here!
gotcha
X

Pregnant for the first-time?

Not sure where to start? We can help!

Our Insider Programs for pregnancy first-timers will lead you step-by-step through the 14 Pregnancy Must Dos!