Not OTT OP. I wold have a very frank conversation with the Director. I wouldnt recommend tearing shreds because a) it is not an appropriate response, I assume you haven't had an issue until now; b) the Director isn't in the room so you don't know what her response would have been had she been there and c) I assume you want to keep using the facility and therefore it is better to remain assertive yet civil.
I would reserve the OTT reaction for bubhub or when there is a serious safety concern. Good luck, its hard when you feel the care of your kids is being compromised.
Hi Sunshine, definitely not OTT, your poor little one... but i think you lost an opportunity to bring it up 'in situ'. I would gave raised it at the time, when it happened. It can be harder to raise things after the facts because carer will no doubt say ' no that didnt happen like that'"or 'I don't recall'. I hope it has improved for you. All tbe best.
Thank you all for your kind words and replies xxx
As it was a once off I'll let it slide. It wasn't too obvious (except to me) that she was upset. Just lying face down in the grass Wish I thought about ringing! I hate conflict/complaining unless it achieves anything. Clearly they were having staffing issues that day. If it happens again I will bring it up that dd1 still needs a bit of help/attention at times. The past few weeks she had been fine but I also felt confident leaving her, last week it just felt completely off from the get go hence why I stayed and played then hung around and watched.
I need her to build up a bit of resistance, she's still very shy/anxious/clingy, but I'm not happy with her being left to her own devices and also having a traumatic experience so she wouldn't want to come back.
It honestly broke my heart when I went back to get her and had to shake her gently letting her know I was there and she was face down in the grass trying so hard to be brave and not to cry 😔
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