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  1. #21
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    It doesn't sound like there was any damage to the property when you viewed it. Yep they are being suss by not allowing you into the room. I would trust your instinct with that, they probably are hiding a pet. However, your stress seems a bit of an over reaction to me - I hope you don't mind me saying that, I'm not trying to be condescending - but I've been a landlord also and the issues you've mentioned don't add up to big problems like property damage or default on the rent. I agree with just breach for what you can - the lawn maintenance - then basically let it be until the lease runs out and advertise for new tenants. Backpacks left out, and ironing board - that is not a sign of a bad tenant. It's just people living.

    Also if you are attending inspections yourself and investing so much time into the management of the property, have you considered saving the 10% that agents pocket and just managing it yourself? That was honestly the best decision we ever made with property management (well, that and to sell it and never be landlords again ).

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  3. #22
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    Quote Originally Posted by Cicho View Post
    You can't just turn up and knock on their door out of 'concern'. They can breach you for that.
    I wouldn't be happy if the owner of my home just rocked up. You have breached your end by not giving them proper notice.

    Sounds like yourself and the tenant have both made some mistakes
    That's not true - in an emergency the owner /agent can go on site without notice to inspect the damage

  4. #23
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    Quote Originally Posted by BornToBe View Post
    It doesn't sound like there was any damage to the property when you viewed it. Yep they are being suss by not allowing you into the room. I would trust your instinct with that, they probably are hiding a pet. However, your stress seems a bit of an over reaction to me - I hope you don't mind me saying that, I'm not trying to be condescending - but I've been a landlord also and the issues you've mentioned don't add up to big problems like property damage or default on the rent. I agree with just breach for what you can - the lawn maintenance - then basically let it be until the lease runs out and advertise for new tenants. Backpacks left out, and ironing board - that is not a sign of a bad tenant. It's just people living.

    Also if you are attending inspections yourself and investing so much time into the management of the property, have you considered saving the 10% that agents pocket and just managing it yourself? That was honestly the best decision we ever made with property management (well, that and to sell it and never be landlords again ).
    Thanks, I'm not concerned about the ironing board etc, it was kinda just an observation in comparison to what was required of us when we were tenants, living interstate last year.

    No offence taken, I stress because of the big picture, that's just the sort of person that I am.

    Appreciate the feedback no matter what it is.

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  6. #24
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    There is no rule to not have a basket of washing waiting to be folded or dishes drying on the sink and definitely not about having the iron board up. There is also nothing that says you must be able to enter bedrooms and look around them, looking in from the doorway is acceptable. Some people work night shift and need their sleep, if it was the Aunty staying, maybe she had flown in from overseas and had jetlag and he was trying to respect her privacy?

    The inspections are to check if anything needs to be fixed by the owner, if there is any damage to the house, not to nit pit housework. As long as the house is tidy and there isnt grot and mould and bags of rubbish inside then you cant complain about dishes not being done.
    Tenants are asked to keep the lawns and gardens tidied, if it was on the lease they signed at the start. If it was and the yard and lawns are overgrown then all you can do is ask the real estate to send a notice to remedy to breach form asking the lawns etc be done in the legal amount of time, then the real estate can go back around the day after the notice ends to see if it has been done.
    I would also make sure on any entry notices, since you do have a real estate looking after your place that your name is on the entry notice with the real estates, as you cant just turn up by telling the real estate you will be coming.
    The tenant can rightfully refuse you entry if your name isnt on the entry notice and use this as evidence if needed later on.
    There's no point putting anything about a cat that you don't know for sure that he may or may not have as it will really just look like you're trying to make up reasons to get him out plus with the stuff about the ironing board, it makes it seem like your searching for something to evict rather than being reasonable or having hard evidence of the cat. I think the tribunal would see it that way anyway

  7. #25
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    If urgent repairs are needed, as in the case of the tree falling on the roof and if there was a hole in the roof, then no entry notice is required and the agent can meet the workmen at the house and let them in to repair the roof.

  8. #26
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    Default Real estate agents.. Help!

    I agree with what PP have said above, it doesn't sound like bad maintenance but suspicious that they wouldn't give you access to one of the rooms, and they should maintain the lawns: if they don't it could damage the turf, which would be expensive to fix.
    I can't believe what some owners are asking their tenants to do! Wipe fingerprints off light switches! I mean, really, if you want the house to look like a display home, don't have tenants.
    I used to own a house in the Central coast, and I stopped using an agent because they were just useless, so when I did my first inspection it was the first time I had seen my house in over a year and when I came there, every room had some form of damage. Most of the fly screens had been bent out of shape, the carpet was filthy, the house reeked of smoke, the bathrooms and kitchen were absolutely disgusting.. And they were in arrears by a few weeks! I didn't know what to make of it all. Several months later, they burned the house down! No joke.
    It was actually a blessing because I didn't know how i would ever get them out, and be able to afford paying the mortgage without rent.

    My point is, as your agent said, pick your battles. Your tentants don't sound too bad, but agains, put up with them til the end of the lease and then find new tenants.

    May I ask, what the concern is with the cat? If it causes damage, you have the bond right?

  9. #27
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    Am I the only one that thinks maybe they were hiding drugs? Hahaha! 🙈

    I'm pretty flexible. I'm not the cleanest person. Well I'm clean but I'm not tidy because seriously I have better things in my life than to IKEA storage my life into categories 😁 so I always have crap everywhere but for inspections I'm always clean! I scrub etc. lawns mowed etc. in Queensland we got told off because we didn't whipper snip and only mowed! But I thought meh. I wouldn't stress unless stuff isn't broken that's how I roll

  10. #28
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    Just reading through and I can understand why you'd be concerned. Rightly so. .it's your house.
    I dint know but like a few others said perhaps you can serve them a notice to remedy breach. Then you can start the process of getting them out.
    Honestly. .it doesn't take much to mow a lawn... and they could easily pay someone $30-40 to do that. Imagine what that yard will look like by December if they ignore it.
    DH and I recently rented a property...when we went for pre inspection we couldn't look in one room because her son was asleep. In hindsight so silly. .because when we did finally move in the floors in that room were awful. ...it stunk so bad and things were broken. Never again.
    We're now living in another property. A brand new home. And just had our inspection last week. Not only did I do all the usual cleaning. .but I dusted and vacuumed window tracks..wiped all cupboards...made sure there were no marks on walls (magic eraser!!)... yard was done. .windows all clean. ..high pressure hosed patio. .. and lots of other things.
    I used to be a homeowner. ..and treat someone else's house like it's my own.
    I would start the process to kick those tenants out...and maybe find a new agent.

  11. #29
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    Quote Originally Posted by monnie24 View Post
    Am I the only one that thinks maybe they were hiding drugs? Hahaha! 🙈

    I'm pretty flexible. I'm not the cleanest person. Well I'm clean but I'm not tidy because seriously I have better things in my life than to IKEA storage my life into categories 😁 so I always have crap everywhere but for inspections I'm always clean! I scrub etc. lawns mowed etc. in Queensland we got told off because we didn't whipper snip and only mowed! But I thought meh. I wouldn't stress unless stuff isn't broken that's how I roll
    We've honestly had 2 rentals that were involved in a drug ring in the past 2 years! It's rife around here - they rent houses for the sole purpose of making drugs and hope the agents are slack and won't do inspections, one of ours caught on fire 2 months into the tenancy and fire brigade called us and the federal police as the whole house was set up as a drug lab ( that caught on fire) the other ones did a runner after we tried to get access for a 3 monthly inspection and didn't give up - they have fake ids, bank accounts , work documents etc the federal police have given us tips on what to look for but yes a tenant not allowing access to any room is definitely a red flag!

  12. #30
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    Quote Originally Posted by witherwings View Post
    I agree with what PP have said above, it doesn't sound like bad maintenance but suspicious that they wouldn't give you access to one of the rooms, and they should maintain the lawns: if they don't it could damage the turf, which would be expensive to fix.
    I can't believe what some owners are asking their tenants to do! Wipe fingerprints off light switches! I mean, really, if you want the house to look like a display home, don't have tenants.
    I used to own a house in the Central coast, and I stopped using an agent because they were just useless, so when I did my first inspection it was the first time I had seen my house in over a year and when I came there, every room had some form of damage. Most of the fly screens had been bent out of shape, the carpet was filthy, the house reeked of smoke, the bathrooms and kitchen were absolutely disgusting.. And they were in arrears by a few weeks! I didn't know what to make of it all. Several months later, they burned the house down! No joke.
    It was actually a blessing because I didn't know how i would ever get them out, and be able to afford paying the mortgage without rent.

    My point is, as your agent said, pick your battles. Your tentants don't sound too bad, but agains, put up with them til the end of the lease and then find new tenants.

    May I ask, what the concern is with the cat? If it causes damage, you have the bond right?
    My dd has a cat allergy, and if we move back into the house at some stage next year, I don't want to risk her being sick.

    On top of that, I just don't like lying!


 

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