This afternoon when I picked up dd (20 months old) from Childcare , the first thing I noticed was that another little boy, who happens to be the son of a good friend was crying. He was seated on the floor and was reasonably distressed. There was a carer (a floater not one of the normal room staff) seated on a chair next to him but not engaging with him in any way. As I greeted dd I asked if he was okay. It took a minute before the carer sitting there said to me "he's in trouble." At that point I thought okay. Anyway, I spoke to another carer about dd's day, gathered up her stuff, and put on her shoes. The whole time I was aware of my friend's son crying and no one responding. At one point he tried to calm himself and picked up a toy near him, the carer took it off him and said "you shouldn't bite" quite sharply. I was in the room for maybe five minutes and quite upset by the whole thing. To me, 5+ minutes is too long to leave a child under 2 crying without offering some comfort. I understand that biting must be dealt with firmly but to me saying something to him immediately and removing him from the situation would be age appropriate. Continuing to ignore his distress for that long just seems wrong. I'm now worrying that similar approaches may be being used with my dd and I'm not okay with that at all. I think want to raise the situation with dd's room leader when I drop her off tomorrow. I think I'm wanting to find out if this is standard practice? Written out maybe it doesn't sound bad but in the pit of my stomach I feel sick about it. How would others approach this?
I should add, I know this little boy very well. He's not a whingey child. I've never heard him that upset for that long. 😟 I'm also not sure whether I should mention this to my friend.