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  1. #1
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    Default New house- Who's responsible

    Sorry I'm not sure where to put this:

    We have just moved into a brand new home. It was built by the company to enter in all the competitions and once the award season was over it was placed on the market. Now we have moved in we are noticing things missing:

    Clothes line, mail box, aircon remotes and tv antenna.

    my question is, is the company who built the house responsible for installing these things or is it ours? Are there certain things that are supposed to come standard? Not sure if I'm supposed to call the real estate agent, the company or just do it ourselves?

    TIA x

  2. #2
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    They have to supply air conditioning remotes but the other things if they weren't there when you bought it they don't have to supply it there optional extras!

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    I guess it would be specified on your contract?

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    TheGooch is offline Winner 2014 - Newbie of the Year
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    What does your contract say?
    If it's silent on these matters (which it's likely to be) then they would be your responsibility.
    Except the aircon remotes. I would think they would be supplied with the aircon unit and should be there or provided by the company you bought the house from

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    hakuna matata is offline The artist formerly know as babyhopeful
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    Generally a new house build doesn't come with those things, except you should have aircon remotes if there is an aircon installed.

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    If they were in place when you bought the property, then as fixtures they can't be removed after sale (unless your contract specifically named fixtures to stay/be removed).
    If they weren't there already they would be your responsibility.

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    Leettieb  (02-01-2016)

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    Default New house- Who's responsible

    When you build generally they are not included in the build and you organise them after. I managed three investment builds and none of them included those things, I had to organise them privately after certificate of occupation is provided and keys are handed over.

    ETA except for the air con remotes, definitely should be there

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    Quote Originally Posted by mmaf View Post
    If they were in place when you bought the property, then as fixtures they can't be removed after sale (unless your contract specifically named fixtures to stay/be removed).
    If they weren't there already they would be your responsibility.
    This. If there was a letterbox and washing line when you bought it, it should be there.

    What sort of a/c do you have? If it's a split system (unit on the wall) it should have a remote but if it's ducted, they don't always have remotes.

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    We had to do tv antenna, washing line, letter box etc ourselves after we got our keys. Another thing that may not be done is soakwells. It's not standard for the building company to include these things. Given it was a display home maybe they never bothered with those things.
    Our ducted air con only has 1 control panel which controls the whole house, you can get an app to control it remotely. No remotes as such. If it's a split system you the remotes should be there otherwise how would you work it? I called the people who installed it & they came out & showed me how to use it etc they were really great. You should have been given those details with all the warranties and paperwork when you got your keys.

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    Unless the contract says otherwise, you generally buy a house 'as is'. Fixtures there when you signed the contract should still be there, but if there never was a mail box, tv antenna etc, you'll probably have to supply these yourself.

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