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  1. #81
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    Don't feel guilty! The service they've given you has been atrocious! They deserve to be called out on it and held accountable. I can't believe you didn't even get an acknowledgement or apology from them with your last email.

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  3. #82
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    I would have reported the whe thing to dept of fair trading by now if I were you, so don't feel guilty. You are being way too nice!

  4. #83
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    OMG. I've just updated myself on this thread and...OMG.

    Current mood (after reading this debacle):

    STEWIE.jpg

    When you finally receive this dang pencil, please open up a gigantic can of verbal whoop a$$ on them!!!

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  6. #84
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    Just read this thread. I'm appalled - but grateful you (inadvertently?) included the name of the shop in your last image of your email to them.now we all know who NOT to order from!

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  8. #85
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    PS I have to say @harvs you're patience is at almost mythical proportions. I would have lost my schizz loooong ago

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  10. #86
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    ~Marigold~ is offline You make me happy, when skies are grey
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    Quote Originally Posted by harvs View Post
    Attachment 77246

    Now I feel guilty :-( stoopid brain...
    This is the most excitement I've had all year!
    Attached Images

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  12. #87
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    harvs is offline Winner 2014 - Spirit of BubHub Award
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    Ha ha sorry, total anticlimax here...

    ImageUploadedByThe Bub Hub1452144645.201307.jpg

    I will investigate who else I can deal with because now I feel the wrath of a million hubbers carrying me through and I WANT JUSTICE.

    Or just an apology.
    @SAgirl I felt bad because I have no spine and hate conflict and upsetting people...

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  14. #88
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    Quote Originally Posted by harvs View Post
    Ha ha sorry, total anticlimax here...

    Attachment 77250

    I will investigate who else I can deal with because now I feel the wrath of a million hubbers carrying me through and I WANT JUSTICE.

    Or just an apology.
    @SAgirl I felt bad because I have no spine and hate conflict and upsetting people...
    Don't worry @harvs, that is me too 😢

  15. #89
    Mod-Nomsie's Avatar
    Mod-Nomsie is offline Administrator
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    Harvs she is just bullshipping you to make herself look better.
    "I've already sent you one, musta got lost"... Yeah, right.
    "Will send you both now".. Mmmmmm. Will believe it when I see it.
    What a joke.

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  17. #90
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    Oh wow. Just found the product you ordered on their site...
    Any good business should have better customer service than you've received,but for a product at that price? Those responses are seriously appalling.
    Good customer service is seriously not that hard. Value your customers (and their time/money etc.), and treat them accordingly.
    I hope you get that pencil soon!


 

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