+ Reply to Thread
Page 2 of 4 FirstFirst 1234 LastLast
Results 11 to 20 of 36
  1. #11
    Join Date
    Feb 2012
    Posts
    3,521
    Thanks
    1,318
    Thanked
    1,574
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    Nope. I signed up for a free one month trial of pic monkey in March for a Tafe assignment. Every month I see that payment come out I think to myself 'man, I really need to cancel that' but I'm not about to email them and ask for a refund. This has just reminded me that I really should do it.

  2. The Following 2 Users Say Thank You to Ngaiz For This Useful Post:

    Summer  (17-11-2015),wobbleyhorse  (17-11-2015)

  3. #12
    Join Date
    Mar 2008
    Posts
    6,311
    Thanks
    2,387
    Thanked
    4,599
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 posts

    Default Do I Give a Refund or Not?

    Definitely not. We got a 'free' trial of Stan a while back. The day before it ran out we had it in both our calendars to cancel if we didn't like it.

    You aren't responsible for babysitting customers. I understand making some allowances, but this is a bridge too far.

  4. The Following User Says Thank You to NancyBlackett For This Useful Post:

    Summer  (17-11-2015)

  5. #13
    Join Date
    Sep 2012
    Location
    Brisbane
    Posts
    8,620
    Thanks
    35,353
    Thanked
    19,765
    Reviews
    7
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 posts
    Awards:
    Busiest Member of the WeekBusiest Member of the Week - week ended 20/8/15100 Posts in a week - week ended 13/8/15Busiest Member of the Week - week ended 6/8/15Busiest Member of the Week - week ended 30/7/15
    Agree with @Mod-Nomsie.

    She's full of sh*t Luv & is trying to pull the wool over your eyes. She knows full well...it's on her monthly bank statements after all!!

    The onus is/was on her to seek a refund within the timeframe specified as per your terms & conditions. She didn't so now she has to wear the consequences.

    Tough luck for her!! You're far too nice for your own good!! It's business Luv & you need to seperate your emotions from it ok???xoxo

  6. The Following 2 Users Say Thank You to BlondeinBrisvegas For This Useful Post:

    Summer  (17-11-2015),TheGooch  (17-11-2015)

  7. #14
    Join Date
    Apr 2011
    Posts
    2,005
    Thanks
    291
    Thanked
    729
    Reviews
    6
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    I'd say she's just trying it on and hoping you'll cave. Tell her a firm bit polite no and move on. There's no possible way she has any sort of leg to stand on and so you have a clear conscience x

  8. The Following User Says Thank You to Ruby_Tuesday15 For This Useful Post:

    Summer  (17-11-2015)

  9. #15
    Join Date
    Jun 2015
    Posts
    77
    Thanks
    52
    Thanked
    19
    Reviews
    3
    No refund! Send a polite but firm email stating the clause she agreed to when she signed up telling her how & when she could opt out. You owe her nothing!

  10. The Following User Says Thank You to FamilyLove For This Useful Post:

    Summer  (17-11-2015)

  11. #16
    Join Date
    Jul 2010
    Location
    Australia
    Posts
    11,102
    Thanks
    7,257
    Thanked
    5,872
    Reviews
    11
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 postsEmerald Star - 10,000 posts
    Awards:
    Busiest Member of the Week - week ended 29/5/15Busiest Member of the WeekBusiest Member of the Week100 Posts in a week
    I'm with everyone else, no refund.

  12. The Following User Says Thank You to Mamasupial For This Useful Post:

    Summer  (17-11-2015)

  13. #17
    Join Date
    Feb 2011
    Location
    Far North QLD
    Posts
    2,189
    Thanks
    1,806
    Thanked
    1,712
    Reviews
    0
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 posts
    I agree with everyone else, no refund. Surely she would have noticed the money being paid every couple of months? A polite e-mail explaining why/declining refund should be fine

  14. The Following User Says Thank You to Rocky27 For This Useful Post:

    Summer  (17-11-2015)

  15. #18
    Join Date
    Sep 2013
    Posts
    1,416
    Thanks
    12,336
    Thanked
    5,045
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    Well I guess everyone is in agreement! I just need to pull up my Big Girl pants and write a nice diplomatic email that refunds are not given after that length of time. I'll quote the agreement which is a great idea. I hate doing this! But yes, after 12 monthly emails and four payments of about $100 each you would think she would notice! Thanks so much everyone!

  16. The Following 2 Users Say Thank You to Summer For This Useful Post:

    BlondeinBrisvegas  (17-11-2015),snowqu33n  (17-11-2015)

  17. #19
    Join Date
    Oct 2015
    Posts
    1,010
    Thanks
    780
    Thanked
    775
    Reviews
    0
    Achievements:Topaz Star - 500 posts
    No way would I refund.

  18. The Following User Says Thank You to SSecret Squirrel For This Useful Post:

    Summer  (17-11-2015)

  19. #20
    harvs's Avatar
    harvs is offline Winner 2014 - Spirit of BubHub Award
    Join Date
    Jun 2012
    Posts
    9,997
    Thanks
    6,239
    Thanked
    15,895
    Reviews
    1
    Achievements:Topaz Star - 500 postsAmber Star - 2,000 postsAmethyst Star - 5,000 posts
    Awards:
    Busiest Member of the Week - week ended 9/4/15Busiest Member of the Week - week ended 2/4/15Busiest Member of the Week - week ended 19/3/15Busiest Member of the Week200 Posts in a week
    Dear {lying lady}

    I draw your attention to *these* terms and conditions that are clearly set out in the original subscription agreement.

    However, I do understand that people can become overwhelmed and overlook cancellation, which is why I attempt to be reasonable in these situations.

    I will be happy to refund your money, if you are able to provide screenshots of your email inbox to demonstrate that the monthly emails sent my business were a) unopened or b) somehow diverted to a junk mail inbox, and evidence that you have not received or examined your financial records for the past year.

    You will understand that there are unscrupulous and dishonest people out there that attempt to access my entire, valuable product for $1, or that are unable to accept responsibility for not adhering to the terms and conditions regarding cancellation.

    I look forward to hearing from you soon.

  20. The Following 6 Users Say Thank You to harvs For This Useful Post:

    delirium  (17-11-2015),Frankenmum  (17-11-2015),Little Miss Sunshine  (17-11-2015),Renn  (17-11-2015),snowqu33n  (17-11-2015),Summer  (17-11-2015)


 

Similar Threads

  1. Refund for flights
    By MrsMummaButterfly in forum General Parenting Tips, Advice & Chat
    Replies: 16
    Last Post: 27-07-2015, 06:07
  2. Would you ask for a refund/replacement?
    By Mod-Degrassi in forum General Chat
    Replies: 12
    Last Post: 20-06-2015, 19:41
  3. Visa debit - refund timeframe?
    By Mod-Degrassi in forum General Chat
    Replies: 4
    Last Post: 27-01-2015, 19:15

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
free weekly newsletters | sign up now!
who are these people who write great posts? meet our hubbub authors!
Learn how you can contribute to the hubbub!

reviews
learn how you can become a reviewer!

competitions

forum - chatting now
christmas gift guidesee all Red Stocking
Bamboo Lulu
Unique, non-toxic wooden eco toys for babies. Water-based paints, saliva-resistant & baby safe. Super soft, prints & basics for baby, made from bamboo & organic cotton. Hypoallergenic - great for eczema relief. FREE gift with purchase. Code BUBHUB
sales & new stuffsee all
Bub Hub Sales Listing
HAVING A SALE? Let parents know about it with a Bub Hub Sales listing. Listings are featured on our well trafficked Sales Page + selected randomly to appear on EVERY page
featured supporter
Impressionable Kids
Impressionable Kids are Australia's leader in framed children's memorabilia and specialise in framed baby hand and feet sculptures. With franchise locations throughout Australia you can be assured you will receive a quality handmade product with a lifetime warranty on all frames.
gotcha
X

Pregnant for the first-time?

Not sure where to start? We can help!

Our Insider Programs for pregnancy first-timers will lead you step-by-step through the 14 Pregnancy Must Dos!