Looking for a bit of advise plus just others to listen a vent about my current work.
I have been in my current industry for 15 odd years and in this current job for 9 years. I am in a 'head' position. I feel like I struggle to do my best at this role (though I also have very high expectations of myself), my management are more than happy with my work standards etc....
The problem I'm having is a situation where over-time is required with no notice. If emergencies come in, you have to stay back and deal with them. This past week was particularly busy and I ended up working an extra 11 hours overtime over the weekend/public holiday. I ended up missing out on a lot of time with my DD. This overtime is happening more and more often and, without adding it up, feel that I've done more overtime in the last 2 years than I have in the 7 years prior to that.
I will be discussing this with my Manager however I am also suffering compassion fatigue and the more I think about it the more I think I need a change (though I truly love my job and will be devastated to leave the team I have).
If I change jobs it will be to a whole new field and am considering receptionist type work (probably medical) as some of my skills will be transferable and I enjoy the reception aspect of my current job.
So my questions are:
Have you changed fields of work?
Are there any receptionists/medical receptionists here that could fill me in on what the job role (good or bad) entails?
Do you have any tips for me to gain skills for a job like such or where I should focus on 'polishing up'?
Thank you for reading