our loan is with nab homeside and we've got great rates! we avoided paying lmi as we had my parents go guarantor and we got our whole deposit back as we were able to borrow more than 95%. plus we packaged in our existing qantas frequent flyer premium rewards credit card so the annual fee on that gets waived.
wow shocked people have had such rubbish experiences with brokers and with nab homeside!
OP, we're changing to bankwest at the moment and I've never had better customer service.
We're dealing with with one person, she gets back to is straight away- either email or phone and answers all of our questions clearly and politely. They're really good and they offered us a great rate. We were worried because we have no branches nearby but they're happy for everything- docs etc to be scanned/ emailed and faxed
Last edited by yadot; 23-09-2015 at 06:35.
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